Results for "service+level+agreement"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: Free TrialSkills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Status: NewStatus: Free TrialSkills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Selling Techniques, Negotiation, Sales Pipelines, General Sales Practices, Enterprise Sales, Sales Strategy, Contract Negotiation, Stakeholder Analysis, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making
Status: PreviewSkills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Virtual Networking, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Firewall, Security Controls
Status: NewStatus: PreviewSkills you'll gain: Simple Object Access Protocol (SOAP), Service Oriented Architecture, Enterprise Architecture, Web Services, Application Programming Interface (API), Data Modeling, Back-End Web Development, API Design, Extensible Markup Language (XML), Application Development
What brings you to Coursera today?
Status: NewSkills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
Status: NewSkills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Status: PreviewIllinois Tech
Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation
Status: NewStatus: PreviewDubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting
In summary, here are 10 of our most popular service+level+agreement courses
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- ITIL V4 Certification Preparation:Â EDUCBA
- Deal Negotiation, Pricing Strategy & Stakeholder Mapping:Â Coursera
- What Are Service-Level Agreements (SLAs)?:Â Coursera
- Microsoft Cloud Support Associate:Â Microsoft
- Build and Implement SOAP APIs for Employee Services:Â EDUCBA
- Service Integration & Management:Â Packt
- Practical IT Service Management:Â Packt
- Cloud: Software as a Service - Bachelor's:Â Illinois Tech
- Customer Loyalty and Advanced Engagement:Â Dubai College of Tourism
