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  • Service Level Agreement

Results for "service+level+agreement"


  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 5 (7) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

    ★ 4.7 (428) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    ★ 3.9 (14) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Procurement, Negotiation, and Contract Execution

    Skills you'll gain: Purchasing, Request For Quotation (RFQ), Procurement, Price Negotiation, Data Entry, Negotiation, Contract Negotiation, Business Correspondence, Order Entry, Order Processing, Vendor Contracts, Strategic Sourcing, Business Writing, Contract Management, Contract Review, Business Communication, Accounts Payable, Contract Compliance, Cost Benefit Analysis, Data Import/Export

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Packt

    Service Integration & Management

    Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Category: Credit offered
    Credit offered
  • E

    EDUCBA

    Build and Implement SOAP APIs for Employee Services

    Skills you'll gain: Simple Object Access Protocol (SOAP), Service Oriented Architecture, Enterprise Architecture, Web Services, Application Programming Interface (API), Data Modeling, Back-End Web Development, API Design, Extensible Markup Language (XML), Application Development

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
    Category: Credit offered
    Credit offered

What brings you to Coursera today?

  • P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Category: Credit offered
    Credit offered
  • I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • P

    Packt

    5S - Become a Certified 5S Specialist

    Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing

    ★ 4.8 (11) · Intermediate · Course · 1 - 3 Months

    Category: Credit offered
    Credit offered
  • D

    Dubai College of Tourism

    Customer Loyalty and Advanced Engagement

    Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development

    ★ 4.8 (6.8K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Credit offered
    Credit offered
  • E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation

    ★ 4.7 (253) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1234…9

In summary, here are 10 of our most popular service+level+agreement courses

  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • ITIL V4 Certification Preparation: EDUCBA
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Procurement, Negotiation, and Contract Execution: Coursera
  • Service Integration & Management: Packt
  • Build and Implement SOAP APIs for Employee Services: EDUCBA
  • Practical IT Service Management: Packt
  • Cloud: Software as a Service - Bachelor's: Illinois Tech
  • 5S - Become a Certified 5S Specialist: Packt
  • Customer Loyalty and Advanced Engagement: Dubai College of Tourism

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