Results for "servicio+al+cliente"
Status: PreviewSkills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Status: Free TrialUniversidad de Palermo
Skills you'll gain: Social Skills, Verbal Communication Skills, Leadership, Emotional Intelligence, Communication, Leadership and Management, Leadership Development, Team Leadership, Business Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Team Building, Interpersonal Communications, Communication Strategies, Industrial and Organizational Psychology, People Development, Non-Verbal Communication, Coaching, Cognitive flexibility, Goal Setting
Status: PreviewUniversidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
Status: Free TrialUniversidad Nacional Autónoma de México
Skills you'll gain: Supervision, Leadership and Management, Delegation Skills, Leadership Development, Team Leadership, Leadership, Organizational Leadership, Strategic Leadership, Professional Development, Personal Development, People Management, Business Leadership, Motivational Skills, Coordination, Communication Strategies, Decision Making, Coaching
Status: Free TrialSkills you'll gain: IT Infrastructure, Operating System Administration, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, Security Controls, TCP/IP, Computer Hardware, Technical Support, Software Installation
Status: Free TrialTecnológico de Monterrey
Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Leadership and Management, Business Leadership, Team Leadership, Leadership, Strategic Communication, Influencing, Communication, Team Motivation, Team Building, Cooperation
What brings you to Coursera today?
Status: NewStatus: PreviewSkills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Status: PreviewUniversidad de Palermo
Skills you'll gain: Online Advertising, E-Commerce, Digital Marketing, Business Strategy, Social Media Strategy, Google Ads, Digital Transformation, Email Marketing, Search Engine Optimization, Business Modeling, Branding
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
Status: Free TrialUniversidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Cryptography, Digital Forensics, Security Requirements Analysis, Penetration Testing, Cybersecurity, Threat Detection, Cloud Security, Vulnerability Assessments, Threat Modeling, Encryption, Exploitation techniques, Vulnerability Management, Risk Management Framework, Data Security, Security Management, Personally Identifiable Information
Status: PreviewCampus BBVA
Skills you'll gain: Computer Security Incident Management, Incident Management, Crisis Management, Security Information and Event Management (SIEM), Security Management, Data Security, Cybersecurity, Cyber Attacks, Security Strategy, AI Security, Cyber Operations, Data Processing, Security Awareness, Anomaly Detection, Data Science, Time Series Analysis and Forecasting
Status: Free TrialUniversidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Contract Negotiation, Communication, Active Listening, Organizational Leadership, Conflict Management, Strategic Partnership, Interpersonal Communications, Overcoming Obstacles, Cooperation, Business Ethics, Professional Development, Business Strategy, Personal Development, Teamwork, Leadership, Relationship Building, Persuasive Communication, People Development
In summary, here are 10 of our most popular servicio+al+cliente courses
- Servicio al cliente desde el punto de vista logístico: UBITS
- Liderazgo y comunicación: Universidad de Palermo
- Diseño de Experiencia en Servicios: Universidad Austral
- Autoridad, dirección y liderazgo: Universidad Nacional Autónoma de México
- Soporte de Tecnologías de la Información de Google: Google
- Comunicación efectiva para el líder actual: Tecnológico de Monterrey
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- E-Business: Negocios Online: Universidad de Palermo
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Ciberseguridad: Universidad de los Andes
