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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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4351 - 4375 of 10,000 Reviews for Technical Support Fundamentals

By Adam A

Sep 22, 2022

This course helped me to stay motivated to review the fundamentals. This was a fantastic course compared to the many others ive attempted but falled asleep to.

By Salman S

Aug 6, 2022

This is a great start to learn technical support fundamentals. It's really a fruitful learning. Thanks to Coursera and Google for giving this kind of learning.

By Marquez J

May 31, 2022

This is a must have to truly start on your track to becoming an IT Profesional and I am EXSTREMELY excited to start the more indepth parts certification course.

By Minerva O

Mar 17, 2022

I absolutely LOVED this course! It was so informative and very easy to understand! Thank you so much for everything that each and every one of you do at Google!

By Paul “ D

Mar 8, 2022

I truly enjoyed taking and completing this course. The content was made easy to understand by all of the facilitators! They made it fun and it flowed naturally.

By JOSEPH T K

Nov 9, 2021

Took this course to sharpen up my skills for career change. Very satisfied with the knowledge I acquired in this course and look forward to adding more courses.

By Wesam A E

Sep 11, 2021

It's very awesome and much interesting journey, I hope to participate in further Google courses!, Thank you Google and thank you Coursera for this opportunity!.

By Buddhika R

Sep 5, 2021

i successfully completed this course and it was really fun educated my self this subject. lectures are super cool, they well explained every part. and Thank You

By Juan J L

Apr 23, 2021

Great to hear information from the people that actually live of technology, I love how you make it so easy and entertain and at the same time interesting work.

By Alhassan U

Apr 11, 2021

I really enjoyed the course because the contents and the language style have been simplified to satisfy all type of learners even those without prior IT basics.

By Robert O

Mar 24, 2021

This was EXTREMELY beneficial and help and informative. Thank you so much for offering this much information to everyone that gets the opportunity to see this.

By Octavio J

Mar 14, 2021

It was an excellent course, I am very happy to have taken it. I hope they allow me to take the following courses. I am very excited. Thank you very much Google.

By Bryon C

Feb 20, 2021

This was a very great course to start learning about IT to begin with and to try to make sure not to overwhelm people with to much information at the beginning.

By Seung T K

Feb 8, 2021

This is my first certification in Coursera Course.

I will keep finishing other courses like machine learning, deep learning, and data science course in Coursera.

By Kate A

Feb 4, 2021

didnt take long but was fun to brush up on my skills with all the great videos and info learned about the history of computers so learnt some stuff i didnt know

By Christopher B

Jan 24, 2021

Great introduction to tech and IT support. I loved that history and need-to-know about interviews and resumes were included. Can't wait to take the next course.

By Raja H R

Dec 29, 2020

Coursera is the best platform for online education.. thanks to Coursera and google and also all the respected instructors to teach me this course...Again thanks

By JOAQUIN S S

Dec 12, 2020

This a complete course on what take to become a Technical Support Specialist and best of all is the will be learning from some of the best guys in the industry.

By SD

Oct 29, 2020

This is an informational course that gives a great overview of the areas of IT Support. It is well taught, easy to understand and the time frame is very doable.

By Yohana K

Oct 23, 2020

This course has enlighten my understanding about Computer technician. it is so useful in our contemporary world. Thank you for sharing this fantastic knowledge.

By René R O

Sep 26, 2020

Primero que nada agradecer la realizacion de estos curso en linea en estos momentos tan dificiles, muy satisfacoria la experiencia, excelente todo su contenido.

By Diego E

Sep 22, 2020

This course gives an excellent overview of IT support and what the role entails. Be sure to go through the whole course as there are many nuggets buried inside,

By Ian

Sep 7, 2020

This may have been an introductory course, but the content within gave provided a sneak peak into the world if IT. I can't wait to finish start the next course.

By Sam J

Aug 18, 2020

Fantastic! Absolutely what I needed to get started with getting the learning I need to go into IT. Great speakers, easy to follow and detailed at the same time.

By Mohamad S B S

Aug 16, 2020

Its and enjoyable journey and I'm eager to learn on whats more to come in the next course. I can't wait to finish the Google IT Professional Certificate program