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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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4276 - 4300 of 10,000 Reviews for Technical Support Fundamentals

By Keirra L

Nov 19, 2020

Absolutely involved, engaging information about the fundamentals of IT. It was a joy to blast through all the material, and I cannot wait to start my next module!

By Marilynn H

Nov 18, 2020

it's a opportunity to know more about IT fundamentals and key words that we might encounter in our daily life or even doing some refresh for what we already know.

By Bikram R J

Sep 27, 2020

Good Experience knowledge for all beginners from any background. So COURSERA is an online tools or mediator who can help people like me. A big THANK YOU COURSERA.

By Deleted A

Sep 27, 2020

excelente curso he aprendido cosas que no sabia , gracias a todos los profesores de Google por su tiempo y dedicación a que nosotros aprendamos ,, gracias gracias

By Stephen G J

Sep 4, 2020

I found this introduction to the fundamentals to be very clear, concise, and easy to understand. I feel that I have a firm understanding of the basics. Thank you!

By Andrew J W

Aug 24, 2020

I think I have learned the fundamentals of IT Support and I would like to continue building those fundamentals as well as leveling up to a more, creative content.

By achema k

Aug 22, 2020

It was a nice experience and I really Learnt a lot. I have acquired skills that will help me in the future. Thank you Google. Thank you coursera. I am grateful.🙏

By Knoble T

Aug 17, 2020

Awesome people chosen to lead each module throughout each week. I'm so excited to learn more after learning just the fundamentals of technical support. Thank you!

By Arnold N A

Aug 12, 2020

i appreciate all that i have learnt from IT Technical Support Fundamentals. its a skill i didn't know much about. i duly appreciate and cant wait to put it to use

By Robert B

Jul 31, 2020

Really Great Course!

Great way to start the process of learning about all aspects of IT, and the impact you can have on the world in your career and personal life!

By Sternas H

Jul 26, 2020

This course was very helpful, and it was very good, spically their team support, and questions or anything you want, someone will come and help you just in second

By Shubhadeep M

Jul 12, 2020

A well presented course that helped me a lot in getting into completion. The graded assessments are also guided but bit tricky. Than you Coursera for this course.

By Yazhini _

Jul 5, 2020

if you are choosing this course ....give yourself a pat that you did really a good job..its really worth of your time and you will learn a lot about the computers

By Ismail G

May 26, 2020

It's easy and understandable to achieve this course. I like all instructors they were amazing! Keep up guys!! When I was watching them I did not get bored at all.

By Andre O

May 19, 2020

I really enjoyed this course to the depth of my soul and already excited to take the next course. Thank you for clear and concise instructions and for everything.

By Cameron L

Apr 25, 2020

Great start to diving in deeper for anyone looking into the tech field! General history, basic networking concepts, and composition of a computer are all covered.

By Barkat A E

Apr 24, 2020

It was an awesome learning experience, which has motivated me to go for deep learning in IT field, it’s truly a good course to gain basics of computer technology.

By Daniel C

Apr 21, 2020

This course is amazing for teaching you what you need to know in the fundamentals of IT and laying the groundwork for even more interesting knowledge that awaits!

By Murlene F

Apr 8, 2020

I had an awesome time learning some new stuff and refresh my knowledge on some of the things I learned a while back, I am ready for the next step in this journey.

By LeRoy L

Mar 31, 2020

The Technical Support Fundamental course does a great job providing all the basic tools, skills and knowledge i need to get started with confidence in an IT role.

By sreekanth b

Mar 18, 2020

i found great oppurtunities by earning this certificate. and i am interested in doing more courses from coursera and google which can open a door to the IT world.

By Brian S

Jan 20, 2020

Very Practical introduction to technology support. all the basic skills and knowledge were covered especially when it came to customer service and troubleshooting

By Vipul K M

Jan 13, 2020

Every Lecture of this course is well made. completing assignments using google cloud is the awesome part. quizzes cover the syllabus that is taught in this course

By Justin H

Nov 19, 2019

Interesting. The remote desktop stuff was a challenge. I learned more than I was expecting. Finished the Technical Support Fundamentals section in about 10 hours.

By P B P R

Nov 7, 2019

This course is awesome and people can learn many things from this course and the teachings are soo good, very understandable, thank you very much for teaching me.