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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5751 - 5775 of 10,000 Reviews for Technical Support Fundamentals

By Bisi A

Jan 10, 2021

Taking this course was a lot of fun and I really enjoyed learning new things about computer networking, troubleshooting and assembly.

By Samah M

Dec 15, 2020

I like it because it is not hard. I learn alto of things. if you want to do this course just Keep going don't give up. Thanks google

By Mia B

Dec 6, 2020

I really enjoyed this course and learned so much. I like the way the information is presented by video as well as text to read along.

By Franklyn E G

Dec 4, 2020

Muy buen curso, te pone en el camino correcto para soporte fundamental en tecnologia. Me gusto mucho y los profesores son muy buenos!

By Ahmet P

Nov 7, 2020

This course was to informative to cover about IT Support. It is encouraging audience and help them to find their interest area In IT.

By Baby M

Oct 31, 2020

This course is very useful and very knowledgeable, since you cannot go to universities and give more time to learn about IT Support .

By Regino R C

Oct 22, 2020

So good as a no prior experience in IT I understand the concepts and technicalities thru the great instructors of this course! Kudos!

By Ant C

Oct 16, 2020

Lots if fun and very informative. Highly reccomend to anyone looking to learn more about IT support or even just as refresher course.

By Darrell D

Oct 1, 2020

Very well thought out course. Does not dwell on anything, just moves along and covers wide variety of topics in a way that feels new.

By Travis H

Sep 21, 2020

Excellent course and introduction to the world of IT. I feel like I have a solid grasp on the foundations now. On to the next course!

By Mathias E L

Sep 19, 2020

I loved it, I was passionate about the computer world and after this course I got much more desire than I had to continue developing.

By Jace T

Sep 17, 2020

My only complaint about this course is I wish there was a vocabulary section that had all the acronyms listed out for easy reference.

By Geobanni a

Sep 11, 2020

me parecio exelente el curso espero seguir aprendiendo quiero compartir estos conocimientos a otros para que se puedan unir a cursera

By Jorge A

Aug 31, 2020

Great experience. The lessons are short and concise. The instructors explained the material clearly. You get what you put into it.

By katy m

Aug 5, 2020

I have taught undergraduates for over 15 years. The videos and programmed learning here is superb. I would recommend this to anyone

By Kefret A K A

Aug 3, 2020

Amazing course with amazing resources and VM learnings labs to help practices as the real word of IT support is. Grate for Google!!!!

By Hermann N N

Aug 2, 2020

It was so good that i lean a lot and have taken a decision to push my self to technology. I thank google for putting these together.

By Gayatri P

Jun 30, 2020

Good course for basics of IT and recommended for complete beginners. Interesting explanations using great analogies and nice quizzes.

By David P D

Jun 5, 2020

Great introduction course. I had forgotten a few things about binary numbers and this course did a great job of refreshing my memory.

By Robert W

May 30, 2020

I've been out of the IT field for a couple of years & this was a great refresher course to get me on track to a successful IT career.

By Alexin D

May 15, 2020

Excellent program. I've learned a lot in the first session of this course and I'm looking forward to learn lots more about computers.

By Oluwaseyi A

May 13, 2020

It was really an amazing journey and i enjoyed every bit of it. Thank you so much Google for making this possible at our convenience.

By Terry J

May 13, 2020

The course was very insightful, and I found the instructors to be engaging and the material was well presented. Job well done Google!

By Mohit K S

Apr 26, 2020

I was always interesting in IT field finally i found the right path to learn more and more about IT . THANKS TO GOOGLE AND COURSERA.

By AXEL S P B

Apr 13, 2020

It was an amazing course. I learned o lot about the basics of IT. I'm looking forward to getting the certification. Well done Google.