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Learner Reviews & Feedback for Groundwork for Success in Sales Development by Salesforce

4.4
stars
405 ratings

About the Course

This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on. This course is here to introduce you to the key role of a Sales Development Representative at a tech company. We want you to develop a winning professional mindset powered by emotional literacy, strategic thinking, time management, and task prioritization. We’ll also focus on how you’ll be managing your physical, mental, emotional, and spiritual well-being in both your personal and professional life. Course 1 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. In this course you will learn to: - Confidently articulate the purpose and power of the SDR role in the tech industry - Effectively select strategies and tools for developing a winning professional mindset - Justify strategies for time management and prioritization that yield results in your personal and professional life - Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships To be successful in this course, you should have: - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined) - Baseline computer literacy (you must be able to use a word processor, web search, and email) - Familiarity with social media, including LinkedIn - Ability and willingness to learn new technology tools - Motivation to grow personally and professionally - Hunger for feedback and coaching...

Top reviews

RN

Nov 4, 2020

In this course you acquire more than what is expected, you find colleagues and people willing to help and from this start teamwork, great experiences and learning

HO

Jun 1, 2023

The course has exposed me to the fact that, as a sales person, you must always remain open minded because there are constantly learning opportunities around you.

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76 - 100 of 102 Reviews for Groundwork for Success in Sales Development

By Gary n

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Jul 19, 2022

By Mary O

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Jul 2, 2022

h

By Kisa F

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Mar 29, 2022

E

By Jessica H

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Sep 23, 2023

Positives: - Great detailed groundwork course to start a career as an SDR or boost insight when already working as an SDR - A lot of attention to mindset, taking responsibility and helping your team. This is vital in this role. - I liked the assignments as they really helped to tackle things from your own sphere of influence - Focused on thinking creatively and reflecting on approaching things positively and constructively. Could be improved: - Some videos are outdated like the one teaching that being an SDR in the Tech industry is a "stable" and "reliable" job. This is NOT the case after the mass-layoffs in Tech Sales roles at Salesforce and elsewhere in the past year. - "Always Be Closing" is an outdated method no modern sales course should propagate. - I had technical issues with a quiz and had to do it 5 times - Peer reviews are a very flawed grading method as a lot of people don't seem to read the instructions well and mark you down unnecessarily.

By David S

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May 28, 2022

Well laid out course full of videos and worksheets that will be useful for a future tech SDR career. I would like to see some revision to the peer-review assignments - there was a lot of plagiarism and also little oversight in how other learners marked the work with the only recourse being to resubmit the same work and expect another peer to mark it objectively. On to the next course (2 of 5).

By Derrick B

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Nov 15, 2022

Informative and gives a clear layout of the SDR role. I better understand this sales role as a SDR. Alot of the information and duties align with sales roles in general. If I never had any sales experience, I'd still be able to easily follow the course and learn a lot.

By Carlos E

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Jul 19, 2022

The sample that you used in week 5: Peer-graded Assignment: Taking Responsibility for Disruptions to Your Plan does not allow me to edit it. Please fix this.

By Travis S

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Jun 20, 2022

Great foundation,helpful basic skills to succeed in an every changing fast paced work enviornment.

By Zachary L

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Mar 22, 2022

Good information, Presented in a good way. Some issues with phrasing and inaccurate quiz options

By Deebee213

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Apr 10, 2023

Overall great information. Some videos were more quieter than others, which was a bit disruptive.

By Nakarin S

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Jul 1, 2023

Good Course for motivation and let you know the detail about Sales Development.

By Kuzmenko B

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Nov 18, 2024

It's more mindfulness and self-inspiration part, then Sales as hard skills

By Desiree A

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Jul 31, 2023

This course is very informative.

By Artem N

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Sep 27, 2021

Good courses for beginners

By aditya i

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Aug 5, 2022

Useful for Personal Life

By odoh k

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Aug 19, 2022

its amazing

By Fahad A M S .

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Apr 3, 2023

It was great experience with training with those syllabus...

By alex c

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Jun 4, 2024

Found it very boring and uninteresting, very generic self help motivational stuff. I would say <10% was even related to sales. For example what was the point in assessment writing about real or fictious characters and how they show "grit". On the other hand, the assessment building a weekly calender for an SDR role was more interesting and gave insight into what a day as an SDR looks like. I think cut the motivational self help stuff and drill this down to being more relevant to the role.

By Mable R

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Jan 16, 2023

The course is challenging to navigate on a computer and phone, but the training for SDR is excessive. SDR should be a job-training position instead of a course-seeking one. I didn't enjoy the discussions or the assignments grading other course mate's assignments.

Some of the content is great though!

By ayman m

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Dec 7, 2020

i really hate the concept of peer review it's complete waste of time. also the course is full of harangue and personal ego of the lecturer. why i see all those videos of people admiring them selves and talk about them selves more than the content of the course.

By T

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Jun 23, 2024

1 star due to the grading issue. Some good nuggets, but the intro to the course is a waste. Massive grading issues where answers are given 0/1 points, and a red "incorrect" message appears at the same time as a red "correct" acknowledgement. I took a quiz 3 times, and some of the true/false questions cannot be graded as correct no matter how answered. :( Another issue is peer-graded assignments ask some of the questions in very vague terms, and the non-native-English speaker that graded me was confused and gave me the wrong grades (another reviewer did it correctly), but this still resulted in the loss of 5pts unnecessarily, which was frustrating because I did the work, and doublechecked prior to submitting, and then checked a third time after receiving the incorrect grade. I still passed that particular assignment, but if the faulty quiz (from paragraph 1 in this review) remains faulty, then I won't be able to pass the course. Pretty frustrating. Also, the institutionalized racism is painfully obvious in that even though "white people's" are more than 50% of the population, that this course refuses to show them even 10% of the time, and there are NO white men in any of the videos, even though I'd wager that likely 30% or more of the people taking this class are actually white men of various types. Kind of weird. Course does have some good nuggets, but was Unprofessionally put together.

By jonathan b

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Dec 2, 2024

This is one of the buggiest, most unpolished, low-quality courses I've ever attempted. There is no way this content got genuine five-star reviews from real human beings who actually took this entire course. It's less important to actually study the material and more important to be willing to take the assessments over and over just cycling through possible answers, since marking the correct answers returns an incorrect mark with a helpful "you selected the correct answer!" description 3 out of 5 times, and the conditions that determine how to correctly answer any question don't remain the same between attempts. Not that you'll always get the option to answer every question since a random number of them seem to immediately time out any time an assessment is opened. And once you've fumbled past that module, you have to submit work for peer-review. Which means the discussion forum is full of people begging for someone to grade their projects so that they can advance with the course. Ridiculous. Do not enroll in this course.

By Suresh N

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May 12, 2024

Doesn't even pretend they are trying to create modern day slaves for modern day Pharaohs. All it talks about is achieving the goals, er, quotas, never question your manager, not even explain yourself when given a feedback, take blame even if it's not your mistake, and how to keep the management happy. Not in one place it talks about the mental or physical well being of a SDR outside of the organization, let alone acknowledge they have a life outside the organization. So what this course tries to convey is the ultimate goal of a SDR is grind grind and grind or you get fired?

By Tony V S

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Aug 27, 2024

Course is broken. Quizzes don't cover information in the course. You can't even take the final quiz in the first module because the time limit immediately runs out and correct answers are market as both correct and incorrect so you don't receive points. Needs serious fixing because this course is currently impossible to proceed in.

By Matthew M

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Aug 28, 2024

Constant issues with grading and the course is just not good at all compared to others on this site.