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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7226 - 7250 of 10,000 Reviews for Technical Support Fundamentals

By Oyebanji J

Dec 6, 2022

I am transitioning to IT and I can boldly say this is the best course to start with; its simple and interesting

By Mark C

Nov 19, 2022

Other than a couple of quizes that had Russian language instructions I found the course to be very informative.

By Seth J P

Sep 12, 2022

This course was amazing and helpfully in so many ways as I start my new path towards IT tech and so much more.

By Adonys B L

Jul 7, 2022

Muy buen curso, se aprenden muchas cosas nuevas, incluso para personas que ya tiene experiencia como IT Support

By Asha V

Jun 30, 2022

I am very happy that i have completed this course. The subject are very intersting and very easy to understand.

By Nand L

Apr 11, 2022

Very effactive , attractive and learning this course provided by Google. I feel very happy and learn more thing

By Lazaro Z

Apr 5, 2022

This course it's awesome, even when is only the fundamentals, teach me a lot of informations that I didn't knew

By Wondwosen E

Apr 2, 2022

Fantastic two weeks. Acquired a lot of information that helps the next journey. Thank You MN DEED and Coursera.

By solomon b

Jan 23, 2022

I Have learnt lot in this course and I am very happy to get profession IT certificate from Google and Coursera.

By Luqman A F

Jan 16, 2022

very good explanation and easy to understand. increasingly interested in studying IT Support in the next course

By Ondieki R B

Jan 10, 2022

The Course is of Great help with knowledge on how to solve technical and non-technical problems in the IT field

By Keon R

Jan 1, 2022

really enjoyed this course very easy going with a lot of good useful information. very happy I took this course

By Waidon C

Aug 6, 2021

Awesome course I've learned so much and I can't wait to put my knowledge to test in a tech support environment!

By Randy B

Aug 1, 2021

Good overview.. Helps with being able to get a idea of each of the areas of IT and where I would like to focus.

By Paisonnosa A N

Jun 18, 2021

Online learning just got approval from me! I could not have imagined that online learning could be this great!

By moxeev

May 13, 2021

Definitely beginner friendly. Even with the due dates, the content isn't as extreme as it would be with school.

By Lance K

Apr 24, 2021

Really good information and video's. I would highly recommend this to someone looking to get in to this field.

By Edmund D

Mar 2, 2021

I feel the course has taught me the fundamental basics of the IT industry and look forward to the next modules.

By Kunjan S

Feb 25, 2021

it was so informative and I think this type, of course, should be done by everyone in the computer or IT field.

By Victoria P

Feb 8, 2021

I loved this course, and it taught me invaluable information that I hope to expand on in the future. Thank you.

By Bryan “ J V

Jan 30, 2021

A good starting point to refresh what you already might know or spark an interest you didn't even know you had.

By Luis R L

Jan 29, 2021

Curso muito bom para introdução ao universo de suporte técnico.

Completo com todos os pontos iniciais do suporte

By Steven H

Jan 17, 2021

it was a fun course and a good refresher.

I don't see where to go next now that I am completed with the 1st of 5

By Irtiqa K

Jan 7, 2021

A great course for beginners to understand the basics and start from scratch to make a successful career in IT!

By S.DINESH K

Jan 3, 2021

I learned many things from this course. thanks to Coursera for providing such a wonderful certification course.