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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7251 - 7275 of 10,000 Reviews for Technical Support Fundamentals

By Michaelangelo O

Dec 19, 2020

Quick and concise, everything you need to know in an express version. Make sure to do the supplemental reading!

By Anastasia S

Dec 15, 2020

Phenomenal course with easy to follow videos, hands-on labs and quizzes to keep your knowledge sharp as you go!

By Somnath B

Dec 14, 2020

I have learnt lots of things. I have learnt basic Networking, DNS, Troubleshooting. I also enjoyed this course.

By Jorge K

Dec 13, 2020

Amazing course, not only because of its contents, but also due to the excellent teachers that lead each lesson.

By Zachary E

Dec 10, 2020

I really liked this, I feel like this course has given me a well-rounded view of the structure of the IT world.

By Tracy P

Dec 9, 2020

Great course. I learned a lot and loved that I could go at my own pace. I plan to take more of these courses.

By Manish

Nov 20, 2020

please give all courses in this specilization for free cause i am unable to pay for fees due some circumstances

By Javornda A

Oct 30, 2020

Very informative and the practical applications really helped to reinforce the concepts dicussed in the vidoes.

By Juan S F A

Oct 29, 2020

Excelente curso para aprender sobre mantenimiento, diagnostico de computadoras, son conocimientos muy prácticos

By Angel S

Sep 23, 2020

Great beginners course. It's full of all the fundamentals needed to help you decide if the IT field is for you.

By Amy S

Sep 12, 2020

This course is very interesting and positive. I really enjoyed my experience in taking the fundamentals course.

By J.W. H

Aug 4, 2020

I have learned so much and I am excited to continue my learning and grow in the field if IT support. Thank you!

By Gersham R

Jul 13, 2020

I wish all my courses were like this! Well detailed explanations and easy to understand concepts. I'm grateful.

By Seth H S B

Jul 1, 2020

I learned a lot with coursera IT tech course. Highly recomended to everyone who wants to learn on It techonoly.

By Muhammad F K

Jun 15, 2020

very good course. I have learned a lot. Thanks for coursera and google help me to reach. keep learning. thanks.

By Phoebe D

May 31, 2020

I really enjoyed this course. I realized that I have been doing IT support for my friends and family for years.

By Jays 8

Apr 29, 2020

This is great beginner course, I recommended it to anybody who is interested in understanding the basics of IT.

By Darren K

Apr 20, 2020

I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF

By Raouf B

Apr 16, 2020

Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.

By Dinushkar R

Apr 1, 2020

Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team

By AD G

Mar 20, 2020

Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.

By Tim T

Jan 7, 2020

This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn

By Harsh R

Nov 19, 2019

One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.

By Harrison M A

Nov 9, 2019

interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.

By Justin C

Oct 1, 2019

Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.