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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7826 - 7850 of 10,000 Reviews for Technical Support Fundamentals

By Lorrinda

Oct 4, 2021

This course offers a peek into what the rest of the courses are to ensure this is the right move for you

By Eva D S

Aug 4, 2021

The course is awesome! I love the instructors and the way they give their best to support us, thank you!

By Gabriel N

Aug 1, 2021

Great overview of IT Support Fundamentals. Videos were informative and helped me learn the basics of IT.

By zachary m

Jul 16, 2021

Touched on many different aspects of the IT field, helped learn where I would like to narrow my studies.

By Patrick T

Jul 15, 2021

Thank you so much for this course, I have gained technical skills and learnt how to handle my customers.

By Njeth O

Jul 12, 2021

An outstanding learning experience from first class experts with hands on experience, truly encouraging!

By Mario A

Jun 20, 2021

Loved this. It's an awesome way to really keep up with the computer age and pick up good new habits for

By Darius M

Apr 29, 2021

I have learned so much through this module and I am grateful for the opportunity to do so as I continue.

By Pallavi G

Apr 19, 2021

Had a good experience learning through this course. Helped me to get back on track. Thank you, everyone.

By Demayne C

Mar 28, 2021

Great course.. I think the instructions and direction for the hands-on labs can be improved for clarity.

By Vedanta V G

Mar 28, 2021

Exceptional course!! Learning is effective, understandable and applicable in this amazing online course.

By janna b

Mar 7, 2021

Great material! I just do not like that fact that I have to click play on the videos twice to play them.

By Mohammed A A

Mar 1, 2021

There's a lot of great information in the course and you establish a good base going through the course.

By Sarah M

Feb 14, 2021

It was honestly the best thing I could’ve done for my education, I highly, highly recommend you do it!!!

By Angel M M

Jan 26, 2021

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Loved it!

By Vaithyanathan S

Jan 21, 2021

Thank you, Google for your best certification course for me. lot of new things I learn from this course.

By Matthew S

Dec 20, 2020

This is an easy course with a lot of good material for people who are completely new to the world of IT.

By MARIO F S M

Nov 28, 2020

the IT support is a really nice couse. A bit challneging. You need time to complet it. BUt it´s worth it

By Lee Z R

Nov 27, 2020

This courses is clear and easy to understand. it really suit the beginner who want to explore more in IT

By Angel A

Nov 25, 2020

Very interesting and information filled course for those looking to get in introduction to the IT world.

By Mary A G

Nov 20, 2020

I really enjoyed learning thru Coursera. Its interactive hands- on and very informative way of learnign.

By Kevin P

Nov 12, 2020

Excelente curso de introduccion, te impulsa a querer aprender mas acerca de este mundo de la informatica

By Jimi L

Nov 7, 2020

I must say I learned so much of what I never really thought of. Thanks for putting this course together!

By John M C

Nov 5, 2020

I've learned a lot and made me realize how broad the IT industry is and I can still learn more about IT.

By Shaibal B

Nov 2, 2020

It was a wonderful course. It helps me a lot to understand What an It support specialist do in there job