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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7851 - 7875 of 10,000 Reviews for Technical Support Fundamentals

By Eliecer S

Oct 26, 2020

Logré reforzar el aprendizaje que tuve a lo largo de los años de la especialidad Informática Empresarial

By Zayar T

Oct 19, 2020

A very nice course for someone to start in IT and also further your knowledge if you're already started.

By Jason C

Oct 12, 2020

I think that this course safely introduces IT principles and scope to a person from any knowledge level.

By Yavet P

Sep 19, 2020

As a level entry this course give fundamental knowledge that very important to enter IT Support carrier.

By Wilma

Sep 16, 2020

Thank you for all the time and hard work that was put into teaching this course. I enjoyed it very much!

By Jesús D R M

Sep 14, 2020

i'm really thankful for the knowledge that i received here, all of you were an excellent teachers for me

By Georgina G

Sep 12, 2020

I enjoyed this course. Excellent information explained in such a creative yet easy to understand manner.

By Alex T

Sep 12, 2020

It is a very helpful and well organized course with a convenient and student participatory presentation.

By Ankush N

Sep 10, 2020

Awesome experience and well explained. Crisp and clear information for beginners. Keep up the good work!

By Manoj K

Sep 7, 2020

The best way of learning experience i have done with these videos and google employees and thank you all

By Cade L

Sep 4, 2020

It was awesome, I felt engaged with my work and everything in this course. I am very excited to move on.

By Kevin P

Sep 2, 2020

Great course on the fundamentals of IT. I am excited to continue learning using Google's future courses!

By agbodike h

Aug 27, 2020

This is a wonderful experience, I look forward to completing the program. thanks to Coursera and google.

By Emmanuel O

Aug 6, 2020

The course is instructive, easy to understand, the instructor are very direct with concise illustration.

By Deleted A

Jul 26, 2020

I'm in love with this course. I learnt a lot from the course.

Thank you google. 💜

Thank you coursera. 💜

By Alvin C M

Jul 22, 2020

I loved the combination of theoretical knowledge and the labs for interactive learning. Best Experience!

By Lauren B

Jul 6, 2020

Very detailed and thorough information presented in an easy to learn format from industry professionals.

By Felipe Q

Jun 29, 2020

This course is excellent to begin to understand the world of computers and to get started in IT support.

By Jozz B

Jun 16, 2020

Un excelente curso, con información concisa una buena base para los próximos especialistas en soporte TI

By Gustavo C

May 29, 2020

Thanks Google for give me the opportunity to have IT certificate and have more knowledge in technology.

By Vishnu K

May 24, 2020

Awesome course for those who want to enter in the fireld of technology but didn't have perior knowledge.

By KP P (

May 18, 2020

Very Interesting , I'm so much curious of next stuffs coming up ,after this amazing exposure in course 1

By Jose A R

May 16, 2020

I absolutely enjoyed learning with this course. I hope to keep learning with the other courses up ahead.

By DEVANSH S

May 11, 2020

It is really awesome and much more learning opportunity create through this type of fundamental courses.

By BBG

Apr 26, 2020

Just amazing and great content explanation is interesting combined with practical approach. Very helpful