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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8401 - 8425 of 10,000 Reviews for Technical Support Fundamentals

By Eric V D B

Mar 11, 2021

A lot of great content. Looking forward to expanding on everything that I've seen and read so far.

By Carlos S

Mar 3, 2021

I think this program, for giving me a chance to learn in the. Technical Support Fundamentals role.

By Dennis L

Mar 1, 2021

This was an excellent introduction to IT fundamentals for beginners looking to get into the field.

By denise p

Dec 30, 2020

This was a great course, for a person like me with no IT background to breeze through it is great.

By Mamed R

Dec 21, 2020

thanks for this course - its simple way to cover and understand major aspects of IT support role.

By Chin Z L

Dec 18, 2020

Great course, I have learnt about Operating systems, hardware, software, troubleshooting and more!

By Nagothi P K

Nov 27, 2020

This course is really awesome and very helpful even if beginner take this with zero prior knowlege

By Uneku E

Oct 23, 2020

Great way to learn the basics and start, Just that some of us learnt more than this for a beginner

By Stephen G

Oct 18, 2020

Very informative and presented in an excellent manner. Why can't all higher learning be like this?

By Roberto S M A

Oct 16, 2020

Es uno de los cursos mas completos para iniciar en el miundo de las Tecnologias de la Información.

By Finn H

Oct 7, 2020

Good, I just got very busy with other things towards the end and had to keep pushing the deadline.

By Cristina V

Sep 23, 2020

This course has all the right elements to get you started on being an IT support engineer. Kudos!

By Wang J M

Sep 22, 2020

Engaging and delivers information in bite-sized pieces, making it easy to absorb new info. Thanks!

By Geacomo E C S

Sep 20, 2020

It is a very complete entry level instructions that will help anyone willing to be on th IT world.

By RISHIT D B

Sep 11, 2020

Completed the course and got to learn a lot of new stuff which would help me in my career further.

By Carlos Q

Sep 7, 2020

Excelente curso ya que nos enseña desde los inicios de la computacion hasta como va en el momento.

By August O

Aug 23, 2020

Great introductory to IT Support Specialization! Or even for anyone seeking for general knowledge!

By YI-EN W

Aug 21, 2020

It's fundamental but essential for the modern era where IT is filled with every space in our life.

By Jessica R

Aug 18, 2020

I enjoyed the teaching style, however I wish there was a dictionary area with the tech vocabulary.

By Daron D

Aug 14, 2020

I learned a lot from this course and it help me understand what IT Support means and what they do.

By Ebenezer G

Aug 4, 2020

I am so happy with my progress and what I've learned so far. I hope to complete the other courses.

By wesley j d j r

Aug 2, 2020

Bom curso para quem está começando, dá uma visão geral. Pra quem já fez/faz faculdade é mais facil

By Camila B V

Jul 26, 2020

It's a great course, all the explanations are really clear. I'm really enjoyed taking this course.

By Emmanuel O

Jul 15, 2020

What an important course for the now, so apt and well carefully dealt with it by each facilitator.

By Richard M

Jul 14, 2020

Easy, simple, and flexible. The labs are a bit of a hassle but otherwise the course was fantastic.