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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8376 - 8400 of 10,000 Reviews for Technical Support Fundamentals

By Benjamin B

Jul 11, 2022

I have really enjoyed this course and very ready to continue with the next topics when it is due.

By Tanisha

Jul 5, 2022

I am learn many new things in this coursara . so thank youso much for this favour and opportunity.

By James F

Jun 24, 2022

Great overview of all the topics that are going to be covered more in depth in the coming courses.

By Emanuel G

Jun 20, 2022

great way to spend my down time! i enjoy learning new things! thanks google for this opportunity.

By Emmanuel Y A

May 4, 2022

Can't think of anything more insightful than this course, beginner friendly and knowledge in-depth

By aaron h

Apr 30, 2022

Wonderful introduction to IT support. Lots of great core information to build a strong foundation.

By V S S V

Apr 28, 2022

Nice Course we can learn the fundamentals and are used for the google IT Support role in a company

By Nanda A

Mar 22, 2022

If you wanna understand the Fundamentals about IT,joining this course won't let you regret for it.

By Janina O

Jan 28, 2022

The short quizzes during informational videos really help to retain important steps and processes.

By Adeleke A B

Jan 4, 2022

I've been in the IT world but this course exposed me to some things that I don't understand before

By Getachew D

Dec 27, 2021

One of the Best and structured course it helps me a lot thanks coursera and google for the course.

By AJAY K

Dec 17, 2021

Even though i have work on computer, but this course has really pushed me further to think deeper.

By Md. S I

Nov 25, 2021

Overall I really like this class because all lectures, assignments, and tests are straight forward

By Marlon P

Nov 19, 2021

I have a great time compleating this course. I feel that i connect with the content step by step.

By Muhammad K

Oct 9, 2021

its a good knowledge of IT and very thankful for Google for this course and help my future growth.

By Stanley E E

Aug 15, 2021

Great experience. Stanley's Knowledge of computer and IT Support fundamentals just got better now.

By Aniket M N

Jul 7, 2021

best course till now i ever seen with multiple VM practice and mcq.

Thanks for the this opeertunity

By Shawn A

Jul 6, 2021

This course was very informative and it kind of let me know what exactly to expect moving forward.

By Mohammad A H J

Jun 24, 2021

I leart lot from course of IT Support. Way they explain about subject it super easy to understand.

By MOHAMMAD E U

Jun 5, 2021

perfect illustration of qwiklab with the ability to run impotant commands both on windows & linux

By Nick K

Jun 2, 2021

Extremely good and through information. The course was very easy to understand. Onto the next one!

By arun a

May 27, 2021

Very Much interesting contents covered from scratch and perfect platform to start the career in IT

By Tai N

May 8, 2021

The course was really helpful and I have learned a lot things that I never knew or able to before.

By Naiade P G

Apr 15, 2021

I really enjot, I think it's a dinamic and easy way to introduce IT to begginers. Helped me a lot.

By AR

Mar 19, 2021

A great intro to IT/Technical Support and best practices within the support/helpdesk career paths.