ES
Jun 2, 2020
This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!
NM
Jul 18, 2022
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By BRIAN C S
•Apr 25, 2020
I learned many things in this course. It was absolutely fun and I really enjoyed it. I hope there would be a Certification of Completion or a free voucher to exam as well :) Godbless and stay safe as always.
By Benjamin H
•Mar 23, 2020
Great introduction to the topics of IT and technical support. I learnt many new things about computers, networks, customer service all in one course. I'm looking forward to the next courses. 100% recomended.
By Larry D B
•Sep 29, 2019
I found this course of very interesting I learned quite a bit also learn the about the areas where I'm lacking where I can better serve my customers at my current job in in my future jobs thank you very much
By Jeffrey P
•Aug 28, 2019
It was an easy course to follow along with. The interactivity in the middle of the videos was a great way to keep focused make sure I understood what was being discussed. The labs were also fun to work with.
By Jenson
•Sep 15, 2018
No fluff, contains all the essentials to get you ready for the an entry-level career in IT~
Personally, I love it and highly recommend it to those who are considering to hop-on the bandwagon Y(^o^) Y
By An N
•Mar 7, 2018
It was a good introduction so far. I was a bit concerned that the material was going to be "over my head," but the teachers were encouraging and the questions weren't something that need to be stressed over.
By Caitlin L
•Jan 31, 2018
Great course, really enjoyed the content and material. Learned quite a bit. There were a few bugs in the labs and quizzes that should be worked out for future class participants but otherwise a great course.
By Shareef S
•Sep 14, 2023
AWESOME COURSE! This provided great fundamentals and a great overview of what it would be like as an IT Support Specialist. I also enjoyed Week 6 where it teaches about troubleshooting and customer service.
By Kieran D
•Jul 21, 2023
This was an excellent, concise and rounded hands on exposure course to Technical Support Fundamentals. It definitely covered major areas like laptops, desktops and mobile devices. I am happy that I did it.
By Al D
•May 28, 2023
This was a very interesting, enjoyable, easy-to-follow, and informative course. It provided me with an excellent introduction to the IT world, so I became excited to learn more and maybe work in this field.
By Kharim R G O
•Nov 21, 2022
Es un curso excelente, ya que parte desde lo más básico. Y, si ya se tiene cierto conocimiento, se dan detalles que es bueno refrescar. Todo de una manera dinámica, ordenada e interesante. Muchas gracias :)
By Saqib H
•Jun 6, 2022
This is a well-developed course, Anyone unfamiliar wtih computers should definitely take it because even tho I already knew the basics and advanced stuff as well but amazingly I still found some new topics.
By Idara U
•May 20, 2022
Wonderful course, easy to learn and follow through. I like all the examples presented, it wasn't a mistake to take this course. I'm hoping to apply all the skills acquire in real life situations, thank you.
By Akshit M
•Jan 28, 2022
Its the best course to getting started with IT and learn about how Operating Systems and Computer Network fits best in IT. It also involves guiding through the how variety of great careers IT can offer you.
By Alex D
•Jan 14, 2022
The Google IT Support Course is Amazing! Now that I have been introduced to the technical support fundamentals I am eager and excited to start the next courses for the "Google IT Support Course". Thank You!
By Madhurendra K
•Oct 26, 2021
This course is really amazing for the Technical Suppor and any computer related field. I'm a Cyber security person and took this course. For this helped me a lot get success in my carrier. Thanks to Google.
By Wilson K
•Aug 22, 2021
This is the best course ever. Whether you are an absolute beginner or already in the industries. This course showed some major basic concepts and skill iI meedneed to be successful in the world of ICT. 👏👏
By erol u
•Apr 30, 2021
This course provides a very good base for a person who thinks to work in IT support. Topics are discussed and taught in a balanced way. All necessary and fundamental information is given by the instructors.
By Arthur S M
•Mar 25, 2021
I really enjoyed going through this course. Although I have been working in support for more than 10 years now, I had a lot of new things to learn and adopt into practice. I look forward to my next course.
By Sagir M S
•Jan 28, 2021
This is the very interesting course I have ever seen. This course ignites my passion to learn more about IT. I am sure after completing letter courses I can land myself in a job as an IT support specialist.
By ELENI S
•Dec 30, 2020
Thank you very much for this amazing course. It's a great course to start your journey as an IT support specialist and learn the fundamentals in computing. It is great for a beginner and it helped me a lot.
By Alfonso R Z R
•Dec 29, 2020
Amazing introductory course, it begins with the history of computers and finishes with troubleshooting, the most amazing part of the course is when the engineer builds up a computer from scratch. Thank you.
By Sengmean M
•Dec 10, 2020
The Google's learning program course is very useful for IT learner because it provides real practice with virtual machine on Windows and Debian\Linux interface. We will use both practicing with GUI and CLI.
By Eric H
•Nov 1, 2020
Be able to get a legitimate basic understanding of everything, and not just hodgepodge information from videos and self-teaching was very helpful in making sure information I have taught myself was correct.
By Matt N
•Oct 26, 2020
Very good intro to the material, appropriate for someone with no background. For me much of the material was review (but I'm not mad about it!) I feel ready to move on to some more challenging subjects now.