I thought the course was helpful for a starting course, is one of the better lines out there for teaching you the fundamentals and getting you started in the career if you weren't already interested in it.

Learning Technical Support Fundamentals is really a great learning opportunity for me. It helps me to gain more knowledge about Technical Support, giving great customer service, and troubleshooting skills.

This was a fantastic course. There is a lot of good information packed into it. Don't be nervous about the amount of work that it looks like. It was very straight forward and very easy to pay attention to.

Very well developed and put together in a simple format that even a novice can easily follow along and help them to see what areas they may want to branch out on, while learning some basics for IT Support.

The course was really helpful in improving my skills and enhancing knowledge. It was a very well structured course. Thanks a lot for providing me financial aid for doing this course. I am really thankful .

Great course for beginners and experts. Easy to understand and a good refreshment for those who have been in IT for a long date. I recommend to everyone who is looking for a high quality course in coursera

Loved EVERY second of these courses!!! I learned so much about IT from VM(Virtual Machines) to OS(Operating Systems). I so gratefully for the chance to learn more about the IT world and what goes on in it!

Excellent Introduction to the Fundamentals of Computing and Technical Support Troubleshooting by Google ... 1st in a Series of Classes - no overly difficult, but very important to understand the basics ...

This course is the very initial steps towards a larger goal of becoming a great IT Support personnel. I find the coursework very helpful in providing the knowledge in the basics of IT Support Fundamentals.

I really enjoyed this module. It does a great job of explaining the basic concepts. It also gives beginners like myself the confidence to continue learning and does not overwhelm you with too much at once.

The course laid an excellent foundation across many of the critical elements of IT. The videos we just the right length and the instructors clearly have a passion for IT and passing their knowledge along.

This course was extensive, but didn't overwhelm me. I think some quizzes on the vocabulary being covered would be good -- I struggle with all the acronyms! I am looking forward to starting the next course.

This is an excellent course to get involve in the basic of computing and IT industry, also only with this course you can learn how computers works and understand how the things works in a very basic level.

very helpfull much easier to learn then going trough nightschool. everyone in the video sounds like they really know what they are talking about. and it has only made me more interessted in the world of IT

The Intro to Soft Skills is worth the price of admission. It was great to learn how to assemble your own computer and how to log into different OS environments remotely. All the tools used seem up to date.

I finally have a formal introduction to IT rather than just a hobby or passion. Best of all we are allowed to go at our own pace. This gives me a chance to review and absorb everything that I am learning.

This course was amazing! For a person like myself with zero tech experience and whom tried college tech course in the past. This course provided right foundation to start and build from. Thank you Google!

Lovely learnning new things, I enjoyed all videos, the documentation, seeing all the people that had the curiosity and courage to start new profession and succed, thank for the help and the great example!

Excellent breakdown of content into digestible bits! The quizzes are pretty low-stakes while also being barriers to make sure you understand content. Which is a pretty nice and non-stressful way to learn.

Super informative and perfect intro to anyone interested in learning the basic makup of tech and fixing things related to tech. Very lenient with quizzes and allows for you to take your time where needed.

your Number one choice of Course if you have intention to go into IT and to an IT support specailist.

Thanks to all our instructor that took a part of the Course fom start toEnd.

Thank You @ Google+Coursera

This is an amazing course. This explains everything from scratch. Even if you didn't know anything about IT then also you can learn from here. Instructors are great they explain every concept really well.

This module was extremely informative and challenging! It made me dig deep and focus. The material did not sync as well or as freely as I thought it should have. Definitely keep this module in the course.

For me, It was great foundation of IT. I appreciate the course as whole. Notably, the way is structure to enable non-IT students to follow precise steps that lead to understanding of the course materials.

An amazing learning experience that takes you through the hardware, software, networking, troubleshooting and preparing for an IT interview. I recommend this course to anyone who a desires a career in IT.