This course was very informative. The tests and lab work were very interesting. I really think this course will help people who want to start in the IT Tech Support field.

I am very much happy to have completed this course. I can now have a document to prove my expertise in delivering a professional IT/Technical Support services to end-users

My experience was wonderful. I have learnt so much about the fundamentals of IT support in a simplified, yet technical manner that has aroused more interest in technology.

Wow, I don't know here to begin but I am glad I took the class and I will definitely continue reading and increasing my learning capacity and land my first IT Support job.

It was one of the best courses I've got ever, I am very happy because I reached this point and happy with the knowledge that I got, thanks to everyone who was part of this

This was one of the best technical course material I have ever gone through. The video tutorials were knowledgeable and explained everything needed to complete the course.

i had an interesting and educating session, the instructors were really great and i've gathered a host of new usable skills. i'm really happy i decided to take this course

I have learned a lot of the things I did not know about Technical Support Fundamentals. I have used this course and other material to further my knowledge on this subject.

I really liked the course. they explained a lot, but as they say, you should also learn more in depth concepts of each subject on your own. I would recommend it to others.

A really useful course. Starts with the basics. Definitely recommend the course for anyone wanting to know more about computers, even if you don't plan on working with IT.

Good class. This is a good introductory class for the IT world and it gave me even more appetite to take the following classes in order to complete the five parts program,

The Technical Support Fundamentals course gave me more knowledge than I expected to receive. It flowed very well from one week to the next, setting up for the next lesson.

There are a lot of interesting topics in this course. If you'd like to know more about computers, how to use them, and what makes them run, this is a good place to start.

This course kept me on track. I liked how I could go back and review work I did and look up areas for further research later when additional circumstances permitted that.

Through the courses, I learned a lot about various aspects of IT support during my training, including troubleshooting, networking, operating systems, security, and more.

It is really fundamental for IT support specialists. All Presentations are amazing. They are clear and on point. thanks a million for the tutorials and other supplements.

In order to gain a base understanding for someone with very little knowledge this is a very well rounded course to place at side any anxieties and gain the skills needed.

I love how the videos are short but impactful. I coulds sit through a whole hour or two and not realise because they are such short videos and you get time to understand

The best learning experience so far. Im happy i participated because I leant a lot and will definitely not stop learning. Thank you to Google and the Cousera Team! Cheers

ME HA GUSTADO MUCHO EL CURSO, SE LO RECOMIENDO A CUALQUIER PERSONA INTERESADO EN EL MUNDO DE LAS IT PARA QUE INICIE Y APRENDA LOS FUNDAMENTOS PARA SER UN BUEN PROFESIONAL

Very informative. I really enjoyed this course. The interactive parts are fun and feel like I learned a lot. I do not have ANY background around this information. Thanks!

a good beginner learning experience. I had some few bumps, I nearly gave up , and later learned my mistake. I am glad I took the chance to learn. I am ready to learn more

I have a problem in my name in the certificate, it's wrong, even if it's right in my profile, i don't know where's the problem, and i hope that you can fix it, thank you!

the course was good. however little details were provided, since some people are beginners, they require more detail and i think google and coursera will improve on that.

It was really helpful to build my career in this stream. I'm new to this stream and have no idea about this stream. the way the instructors took the classes impressed me.