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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,620 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2676 - 2700 of 2,838 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Sabarna K

Jul 18, 2023

Nice

By Maithili B

Jun 11, 2023

good

By vamsikrishna G

Apr 13, 2023

good

By Shainee J

Dec 14, 2022

good

By Udoka J

Nov 15, 2022

cool

By Deleted A

Nov 13, 2022

good

By Afilath N

Aug 22, 2022

Good

By imene f

Jul 18, 2022

Good

By Infant K B

Jun 27, 2022

GOOD

By Allen

May 26, 2022

good

By Samuel A D

Apr 28, 2022

Good

By Sai N

Mar 30, 2022

Good

By 李好

Mar 14, 2022

good

By Ruiz R

Jan 28, 2022

Good

By santiago v r

Oct 2, 2021

Good

By Sarah S

Jul 15, 2022

yes

By NIVETHA S .

Feb 18, 2024

No

By Stefano A

Dec 18, 2021

ok

By Ganesh T

Jan 7, 2022

x

By Hamza A

Aug 9, 2021

By omar s

Jul 5, 2021

By Connor W

Mar 30, 2022

While I think this course was built with good intentions and good ideas, there's a fundamental imbalance between the amount of time and energy students spend executing the exercises, which are primarily research based, and the results students have to show for those exercises. Week 5 felt like a lot of work especially, and ultimately also felt like wasted effort - there is a very insufficient amount of guidance in creating the audit chart, while simultaneously not nearly enough time is spent reviewing it. (For example, the exemplar project uses fictional companies and websites for its audit, but does not explain that beforehand, or at least did not do so in a way that was clear to me at the time. Not enough time is spent on comparing the features of real-world websites to learn what key features and pain points students should actually be looking out for when doing their audit. The concept is useful, but for it to be the end of the course feels really frustrating, and poorly executed on. Crazy eights was a fun, welcome break, but for our first actual hands-on exercise came way too late, and does not come alongside sufficient executable problem statements - I had to search for a problem statement generator of my own.

By Brandon M

May 1, 2022

While this was the least exciting portion of the course, it was very necessary. This was like a sequel to the introduction. You will not begin working on prototypes or even wireframing. You will not begin working on actual designs. It's just mostly more definitions and a lot of Google reminding you over and over again that everyone has bias. While this is true, it feels a little condescending and off-putting. Why aren't we told that some bias is healthy? Does Google understand that we all live different experiences that shape us into the individuals we are? I suppose so, but why doesn't Google recognize, or mention, that our differences are often times what makes our teams more diverse and inclusive? I don't know the answer to these questions, but it's not really much of a big deal. You got yourself here, so go ahead and trust yourself, no matter what anyone anywhere tells you, and just keep pushing forward till you finish.

By Donny

Jan 2, 2022

I enjoyed learning research concepts and after completing the course it felt rewarding however as a self-paced learner, you cannot guage how well you are doing since everything is peer reviewed. Your peers are not UX experts and most of the time by default I get full marks with no comments. I would give it higher stars if there was an expert who could evaluate your progress. The interview part was interesting however you are literally thrown into the deep end with having to interview people with no guide or full purpose. As a student it is nigh on impossible to incentivise random people who wants to do an interview with you apart from your friends or family. The course talks about inclusivity and different personality types yet there are people (who have raised in the discussion) that they have anxiety from doing these activities which the teacher has not taken into consideration.

By Ermis T - K

Apr 19, 2023

Solid knowledge of the first three steps of Design Thinking, especially of the first (empathize) and third (ideate) phases. However, I feel there is no guidance or actual feedback on what I am doing right or wrong with the assignments. Peer review is a great way to get feedback and thoughts from fellow co-students but I didn't get any feedback on most of my assignments. I also noticed that most of the assignments I reviewed had spelling mistakes and somewhat copied information from the reports presented right before each module. Also deadlines seem quite short for someone working full time or someone who has many other duties, for instance it took me a week to finish up the CoffeeHouse audit. Overall I am very satisfied with the knowledge, the course design and the assigments; I just feel I digest knowledge but apply it in the dark for the assignments.