There were a lot of optional labs. That's fine, but each one of these came with an accompanying 1 question, multiple choice with 1 option quiz. These were so incredibly pointless. Whoever designed the UX of this course, why?

Decent intro to these topics, but lectures and assisngments leave a lot to be desired. Had a tought time getting through this course, and only did so because I wanted to complete the full Google IT certificate program.

There is no physical learning techniques as it was in second and third courses, and fifth as well. The is no systematized program, and no enough material to teach in 6 weeks. This course is a little time consuming.

This course must be 90% practical job, but the teacher does 90% theoretical class.

More important topics he offered to understand with supplemental reading.

Speech and voice are also difficult to understand.

Good content but most evaluation questions are poorly designed whereas grading is questionable and unfair. The experience may be very disappointing for starters.

Currently upset that the Windows VM labs lose RDP connection very often. Makes it tough to be confidence I am learning from professionals when this happens

QuikLabs would not work and some of the courses were too long. I am a hands on person. All the information taken in will not always stick with me.

This should be the opening series for becoming a System Administrator. Most of this course is way beyond the scope of an I.T. Support person.

Most of this course instructed the student to outsource IT, I took the course in order to learn IT so that I wouldn't have to outsource it.

The information presented was great and I feel that I learned a lot. But, no employers seem to care that I have this certification at all.

The content in this course was not as well structured as in the first three courses in the IT support Professional Certificate

More hands on learning should be incorporated in to the courses. Providing a better skill and knowledge base for learning.

repeated questions in the graded assessment, they also do not add much value and is more just memorizing from the qwiklabs

Essay assignments are a terrible way to assess knowledge. Please consider revising the final portion of this section.

I found it difficult to follow. Too much information or maybe too little information to understand. I don't know.

Think the videos are sometimes too broad and general which is boring. Then it is not clear to answer the questions

The course is quite informative, but the presentation becomes repetitive and dull. Hard to stay concentrated!

Hours of mind-numbing videos, no hands-on learning assignments, blindsided at the end by a series of essays.

The course is mostly theoretical. I hope that the work will be more and we will learn more practically

Provided a decent introduction to administration, but was sorely lacking in practice opportunities.

it is very confusing and difficult. i really struggled comprehending the information.

I would have liked, that the qwiklabs were an essential part of the assignments!

There was a quiz in week 2 that was hard to pass. That was the only problem.

Videos too long, not enough quizzes to break them up or labs.

Very questionable attempt to skim over a lot of material.