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Drive Success with Effective Communication Skills. Develop essential communication strategies to navigate technical environments and enhance collaboration across diverse teams.
Instructors: Stephanie Caporaletti
Included with
Recommended experience
Intermediate level
Experience in a technical or organizational setting, along with familiarity with basic communication principles.
Recommended experience
Intermediate level
Experience in a technical or organizational setting, along with familiarity with basic communication principles.
Master effective communication strategies to craft clear, compelling messages that influence and engage diverse audiences.
Develop skills to confidently identify and resolve conflicts, fostering collaboration and improving team dynamics.
Gain insights into persuasion to effectively advocate for ideas and drive initiatives within your organization.
Acquire tools to create a strategic communication plan that aligns with goals and drives impactful results.
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September 2024
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This Specialization is intended for post-graduate students seeking to develop effective communication skills. Through a series of courses, you will cover key topics such as audience analysis, communication styles, leadership communications, managing communications in teams, ethical communication, intercultural communication, and persuasive communications. This preparation will equip you to handle various organizational scenarios, craft winning responses to Requests for Proposals (RFPs), and deliver effective technical presentations.
We intend to prepare you for different organizational scenarios using a combination of lectures, videos, and readings. Communication skills only improve through practice, so the instructive components will be complemented by self-reflective readings and assignments to help you apply the material presented in the course.
Finally, the design of this course reflects current best practices in the science of learning, ensuring that you will find this course both fun and enlightening!
Applied Learning Project
Learners will engage in projects that simulate real-world communication challenges within technical organizations while incorporating self-reflective readings. These projects include role-playing in interpersonal scenarios, group and one-on-one discussions, and activities that reflect workplace dynamics. Learners will apply skills such as audience analysis, persuasive communication, and conflict management while using self-reflective reading to connect course concepts to their own experiences. Additionally, they will develop a winning response to a Request for Proposal (RFP), applying their skills and reflections to solve authentic organizational problems effectively.
Understand how to analyze and adjust messages to suit diverse audiences effectively.
Learn to apply leadership communication models to influence and lead teams.
Develop strategies to manage conflict and enhance clarity in workplace communications.
Learn to recognize various conflicts and implement strategies for effective resolution.
Discover methods to foster collaboration and leverage diverse ideas for organizational success.
Understand ethical communication practices to ensure integrity and trust in workplace interactions.
Learn to design effective presentation slides that capture attention and enhance understanding.
Develop skills to create compelling arguments using rhetorical devices to influence your audience.
Gain insights into tailoring your communication strategies based on audience needs and preferences.
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
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This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
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