This course "Advanced Communication Strategies" equips learners with advanced communication skills needed to navigate complex technical and business settings. By understanding the dynamics of both constructive and destructive conflict, students will develop strategies to resolve issues, foster innovation, and enhance team performance. Learners will also explore ethical principles and apply them to workplace communication, ensuring that messaging is both impactful and responsible.
Advanced Communication Strategies
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Advanced Communication Strategies
This course is part of Strategic Communications in Technical Organizations Specialization
Instructors: Paul Huckett
Included with 
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
22 hours to complete
3 weeks at 7 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Learn to recognize various conflicts and implement strategies for effective resolution.
Discover methods to foster collaboration and leverage diverse ideas for organizational success.
Understand ethical communication practices to ensure integrity and trust in workplace interactions.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
September 2024
Assessments
15 assignments
Taught in English
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This course is part of the Strategic Communications in Technical Organizations Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 6 modules in this course
The course "Advanced Communication Strategies" equips learners with essential skills to manage conflict, promote team collaboration, and improve negotiation within technical and professional settings. Students will delve into the dynamics of both constructive and destructive conflict, apply ethical principles to workplace communication, and develop effective strategies for crafting and delivering organizational messages. Emphasizing the significance of clear communication, conflict resolution, and storytelling, the course highlights their critical role in driving organizational success.
What's included
3 readings
In this module, we will explore the benefits and challenges of working and communicating collaboratively and in team-based environments. We will also discuss ways of facilitating high-functioning workplace teams, including the strategic use of meetings and brainstorming. To get us started, here is a definition of a collaborative team: a group of disparate staff members and experts working together to accomplish a shared goal.
What's included
5 videos2 readings3 assignments2 plugins
In this module, we will explore ethics in the context of technology, engineering, and risk. We will also discuss ethical communication and leadership ethics in your professional context.
What's included
1 video2 readings3 assignments4 plugins
In this module, we will explore the key characteristics of culture and its underlying complexity in organizations. We will also discuss the need for greater awareness of cross-cultural contexts and review research-based frameworks to help contextualize their impact in the workplace.
What's included
1 video3 readings3 assignments2 plugins
In this module, we will explore conflict and strategies for managing conflict within a technical organization. We will examine constructive/productive and destructive conflict and consider the value of constructive conflict for increasing organizational effectiveness and innovation. As an extension of conflict in communications, we will investigate strategies for managing negotiations in the workplace.
What's included
4 videos3 readings3 assignments2 plugins
In this module, we will explore strategy as a tool for guiding a technical organization. We will examine the importance of creating an organizational strategy and define the elements of an effective strategy. Recognizing the importance of communication for implementing a strategy, we will seek to create a message that is clearly articulated and actionable and explore storytelling as a tool for effectively communicating strategy.
What's included
2 videos3 readings3 assignments4 plugins
Instructors
Offered by
Recommended if you're interested in Leadership and Management
Johns Hopkins University
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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