![[Featured image] Desk receptionist sitting at a workstation.](https://images.ctfassets.net/wp1lcwdav1p1/4sLdU6LPzqg3BEH5EweRxH/3aac6f4e7f236820fa0eb0e33a638b45/GettyImages-1073867510.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is a Desk Receptionist? A Career Guide
Learn what a desk receptionist position entails, the different types of desk receptionist jobs, the expected salaries, and more.
November 11, 2022
Article
IT Support
Learn about the skills and qualifications needed for a career as a help desk technician, IT support specialist or similar, and how these roles keep organizational technology systems running smoothly.
![[Featured image] A person with long, curly hair tied back in a ponytail shakes the hand of another person wearing a red sweater.](https://images.ctfassets.net/wp1lcwdav1p1/6OEog9cLy1bkEOzZXP5GUN/1434cc3e98f37a856eb6327e10b8398e/iStock-910008876.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Two members of an IT management team discuss technology systems.](https://images.ctfassets.net/wp1lcwdav1p1/qnb5ru6YWJeSN2Xm7AJuD/573029b9c87cd867be08447eb9ba6060/iStock-542298764_super.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Explore popular IT support courses
Status: [object Object]
Skills you'll gain: Computer Networking, Network Analysis, Network Architecture, Networking Hardware, Network Model, Critical Thinking, Linux, Computer Architecture, Network Security, Accounting, Human Computer Interaction, Communication, Computer Programming, Cloud Computing, Leadership and Management, Operating Systems, System Security, Cryptography, Customer Support
Skills you'll gain: Cloud Computing, Cloud Storage, Computer Networking, Customer Success, Operating Systems, Cloud Applications, Leadership and Management, System Security, Strategy and Operations, Cloud Infrastructure, Communication, Computer Programming, Cyberattacks, Customer Support, Databases, Networking Hardware, Cloud Platforms, Cryptography, DevOps, IBM Cloud, Information Technology, Network Architecture, Network Security, Security Engineering, Software Engineering
Amazon Web Services
Skills you'll gain: Amazon Web Services, Application Development, Cloud Computing, Cloud Infrastructure, Cloud Storage, Collaboration, Communication, Continuous Integration, Data Analysis, DevOps, Information Technology, Operating Systems, Project Management, Software Architecture, Software Testing
![[Featured image] A customer service agent sits at their desk in front of a desktop computer, talking to a customer.](https://images.ctfassets.net/wp1lcwdav1p1/1sfGvb4th4WplQzYcfBUYN/5c3a1900371202779b562a020eb22d34/iStock-1192079984__1_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A customer service agent is sitting at his office.](https://images.ctfassets.net/wp1lcwdav1p1/21IYS86baQBpwW52oFUzQb/839ea7f6b132a6fd119aec145d89f654/Rohit_Ravi_India_201129_0234.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A cloud computing professional considers the benefits of Azure certification.](https://images.ctfassets.net/wp1lcwdav1p1/5wYAN5ANYVC1YeUp6FiFtg/f846de8d5a1a3de3998180d62dfa2cea/GettyImages-1221631785_front_end_languages.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A person wearing a yellow jacket sits at their desk in front of a desktop computer.](https://images.ctfassets.net/wp1lcwdav1p1/5VGI4Dw2uZObNTGSNYdm9T/2dbe80dbd3f4a3280b2fa79cc5c7eb8e/GettyImages-980654204_IT_project_management__2_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image]: A call center worker is sitting at their desk working on her desktop in her office.](https://images.ctfassets.net/wp1lcwdav1p1/4IgqTwBCEN7Vk7db5Xen1y/6bbf2f0b04cf16517a8deae15ce87be9/iStock-1192079984.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] An office worker smiles while taking a call at their entry-level help desk job.](https://images.ctfassets.net/wp1lcwdav1p1/6nHge8p5Xge40jw9zBUeuQ/0e00057380004425f5c783b03c708f53/iStock-1192079984.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A help desk technician smiles at someone on a video call in their home office.](https://images.ctfassets.net/wp1lcwdav1p1/4UaATRqX3UwczK2ZMceubi/de753dbf6fe7f34d13a60820f1cbc72d/GettyImages-866364156_2.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A tech professional in an office searches the web for the answer to, “What is itil?”](https://images.ctfassets.net/wp1lcwdav1p1/3TGE78Eda0Ieef4xVG3WHL/122f9cb6a903bead66eef880a4a2e11a/GettyImages-1336440663.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A person in headphones studies code on their home monitors.](https://images.ctfassets.net/wp1lcwdav1p1/1GqW83tL4w9eJ8tHKKfm0R/31d11831701e0a7079dd21225d48977c/GettyImages-1332378553.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
IT support covers a wide variety of skills and industries, from data analysis to customer service and beyond. With so many options and opportunities available, it can be tricky to know where to start. On Coursera, you'll find expert resources to support your goals, whether you're just starting out or are ready to take the next step in your career. Explore IT support topics, including:
