Start Your IT Support Specialist Career

Jobs in computer and information technology earn more than twice the average salary for all occupations*. Here, you’ll find the resources you need to jumpstart your IT career.

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Gain in-demand skills with IT industry leaders

Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Command-Line Interface, Desktop Support, Operating Systems, System Support, Help Desk Support, Network Support, Network Security, Microsoft Windows, Computer Hardware, General Networking, Technical Support, Mac OS, Networking Hardware, Network Administration, Technical Support and Services, Linux, Mobile Security, Infrastructure Security

Status: Free

Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication

Amazon Web Services

Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications

IT professionals have many different career paths and specializations to choose from. Each year, approximately 337,500 jobs are created within the field*. Becoming an IT support specialist is an excellent first step whether you know where your career path will take you or not. You’ll learn and practice foundational IT skills such as network administration, software and hardware troubleshooting, working the help desk, and managing computer information systems. Learn more about how to prepare for an entry-level IT role and how Coursera can help:

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*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed January 30, 2024.