Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Retention, Customer experience strategy (CX), Customer Insights, Marketing Automation, Performance Metric, Sales Process, Business Metrics, Marketing Strategies, Data-Driven Decision-Making

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making

Skills you'll gain: ChatGPT, Prompt Engineering, Generative AI, AI Personalization, Customer Engagement, Customer experience improvement, Customer Service, Customer Support, Test Case, Workflow Management, Business Workflow Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

Skills you'll gain: User Accounts, Mac OS, Encryption, TCP/IP, Data Security, File Systems, Network Protocols, Software Installation, System Configuration, Data Management, Network Administration, File Management, Unix, Wireless Networks, General Networking, Data Migration, Identity and Access Management, Unix Commands, Local Area Networks, Data Storage

Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

Skills you'll gain: Network Troubleshooting, Desktop Support, Help Desk Support, System Support, System Configuration, Hardware Troubleshooting, Computer Hardware, Technical Support, Computer Networking, Peripheral Devices, Scenario Testing, Operating Systems

Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis

Skills you'll gain: User Interface (UI), ChatGPT, Self Service Technologies, Generative AI Agents, Customer Service, Client Support, Prompt Engineering, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

Skills you'll gain: Hardware Troubleshooting, Customer Service, Greeting Customers, Customer experience improvement, Technical Support, System Support, Problem Solving, Insurance and Warranty Claims Processing, Customer Communications Management, Company, Product, and Service Knowledge, Active Listening, Communication