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Results for "de-escalation"


  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Conflict Management Strategies

    Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Management

    Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Collaboration, Negotiation, Team Management, Empathy & Emotional Intelligence, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Constructive Feedback, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    335 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    P

    Politecnico di Milano

    Gender-based violence: how to become an active bystander

    Skills you'll gain: De-escalation Techniques, Diversity Training, Diversity Equity and Inclusion Initiatives, Crisis Intervention, Cultural Sensitivity, digital literacy

    Beginner · Course · 1 - 3 Months

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  • P

    Packt

    Handling Difficult Conversations

    Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    U

    Universidades Anáhuac

    Resolución de conflictos con inteligencia emocional

    Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Collaboration, Problem Solving, Communication, Self-Awareness, Adaptability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Negociación y Resolución de Conflictos

    Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Persuasive Communication, Leadership, Emotional Intelligence, Business Strategy, Active Listening, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    133 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Gestión de Proyectos

    Skills you'll gain: Agile Project Management, Project Management Life Cycle, Negotiation, Team Management, Project Risk Management, Agile Methodology, Resource Allocation, Emotional Intelligence, Project Planning, Team Building, Leadership, Resource Management, Risk Analysis, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Coordination, Sprint Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Identify, Document, and Escalate Supplier Risks

    Skills you'll gain: Supplier Management, Operational Risk, Supplier Performance Management, Supplier Relationship Management, Supply Management, Risk Management, Procurement, Business Risk Management, Risk Analysis, Strategic Sourcing, Report Writing, Failure Analysis, Issue Tracking, Quality Assessment, Product Quality (QA/QC), Talent Sourcing, Financial Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    C

    Chris Croft Training

    Assertiveness - Difficult People & Games Players

    Skills you'll gain: Emotional Intelligence, Game Theory, Overcoming Obstacles, Non-Verbal Communication, Personal Development, Business Communication

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular de-escalation courses

  • Conflict Management Strategies: LearnKartS
  • Conflict Management: University of California, Irvine
  • Conflict Resolution Skills: University of California, Irvine
  • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
  • Introduction to Customer Service: CVS Health
  • Gender-based violence: how to become an active bystander: Politecnico di Milano
  • Handling Difficult Conversations: Packt
  • Resolución de conflictos con inteligencia emocional : Universidades Anáhuac
  • Negociación y Resolución de Conflictos: Universidad de Palermo
  • Gestión de Proyectos: Tecnológico de Monterrey

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