
Universidad Nacional Autónoma de México
Skills you'll gain: Management Training And Development, Delegation Skills, Leadership and Management, Organizational Skills, Creative Problem-Solving, Organizational Strategy, Creative Thinking, Professional Development, Problem Solving, Team Leadership, Supervision, Empathy & Emotional Intelligence, Business Planning, Leadership, Emotional Intelligence, People Management, Quality Management, Team Motivation, Time Management, Coaching
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professionalism, Business Communication, Self-Awareness, Communication, Style Guides, Non-Verbal Communication, Executive Presence, Brand Strategy, Professional Development, Empowerment, Brand Awareness, Branding, Personal Development, Organizational Skills, Emotional Intelligence, Aesthetics, Leadership
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Peer Review, Program Evaluation, Patient Evaluation, Formal Learning, Qualitative Research, Instructional and Curriculum Design, Education and Training, Educational Materials, Health Assessment, Pedagogy, Psychological Evaluations, Survey Creation, Simulations, Quantitative Research, Teaching, Clinical Assessment, Data Collection, Instructional Design, Quality Assessment, Case Studies
Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Social Skills, Team Performance Management, Verbal Communication Skills, Leadership, Emotional Intelligence, Communication, Leadership and Management, Leadership Development, Team Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Initiative and Leadership, Influencing, Strategic Leadership, Employee Coaching, Interpersonal Communications, Industrial and Organizational Psychology, Trustworthiness, People Development, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, User Feedback, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Disabilities, Customer experience improvement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Driving engagement, Self Service Technologies, Customer Engagement, Personalized Service, Loyalty Programs, Merchandising, Diversity and Inclusion, Events and Conferences, AI Personalization, Experience Design, Multimedia, Augmented Reality, Drive Engagement, Digital Transformation, Storytelling, Automation
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Closing (Sales), Negotiation, Active Listening, Customer Analysis, Communication, Relationship Building, Persuasive Communication, Customer Insights, Interrigatories, Motivational Skills, Proposal Development, Empathy, Needs Assessment, Recognizing Others
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Mentorship, Growth Mindedness, Positivity, Motivational Skills, Trustworthiness, Relationship Building, Personal Development, Resilience, Interpersonal Communications, Leadership, Empathy, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Self-Awareness, Professional Development, Professionalism, Executive Presence, Personal Development, Non-Verbal Communication, Branding, Empowerment, Style Guides, Emotional Intelligence, Leadership, Strategic Communication, Aesthetics, Communication, Organizational Skills
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: User Experience Design, Integrated Marketing Communications, Value Propositions, Marketing Communications, Strategic Marketing, Journey Mapping, Visual Storytelling, Consumer Behaviour, Digital Communications
Beginner · Course · 1 - 4 Weeks