Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Data-Driven Decision-Making, Microsoft Excel, Data Storytelling, Data Visualization, Excel Formulas, Data Analysis, Statistical Reporting, Data Presentation, Customer Analysis, Spreadsheet Software, Case Studies, Descriptive Analytics, Research Reports, Statistical Analysis, Performance Analysis, Descriptive Statistics, Google Sheets
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Microsoft Office, Critical Thinking
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Financial Statements, Financial Statement Analysis, Variance Analysis, Dashboard Creation, Resource Utilization, Financial Analysis, Project Finance, Dashboard, Financial Data, Resource Planning, Financial Forecasting, Cash Flow Forecasting, Financial Modeling, Capital Budgeting, Microsoft Excel, Budgeting, Competitive Analysis, Business Valuation, Data-Driven Decision-Making, Risk Analysis
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Operating Cost, Financial Analysis, Corporate Finance, Operational Analysis, Business Risk Management, Finance, Financial Acumen, Financial Management, Operating Expense, Operational Risk, Income Statement
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Data Ethics, Generative AI
Débutant · Spécialisation · 3 à 6 mois

Salesforce
Compétences que vous acquerrez: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales
Débutant · Certificat Professionnel · 3 à 6 mois

Kennesaw State University
Compétences que vous acquerrez: Trustworthiness, Sales Process, Selling Techniques, Verbal Communication Skills, Sales, Sales Development, General Sales Practices, Rapport Building, Relationship Building, Communication, Consumer Behaviour, Customer Relationship Building, Non-Verbal Communication, Marketing Psychology, Decision Making, Purchasing, Customer Insights
Débutant · Cours · 1 à 3 mois

Digital Marketing Institute
Compétences que vous acquerrez: Marketing d'entreprise, Gestion des campagnes, Contenu des médias sociaux, Gestion des médias sociaux, Analyse de la performance du contenu, LinkedIn, Publicité en ligne, Stratégie des médias numériques, Stratégie en matière de médias sociaux, Marketing des médias sociaux, Réseautage professionnel, Ventes B2B, Publicité numérique, Médias sociaux, Campagnes sur les médias sociaux, Campagnes publicitaires, Campagnes de marketing numérique, Production vidéo, Marketing, Analyse marketing
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
Intermédiaire · Cours · 1 à 4 semaines

Corporate Finance Institute
Compétences que vous acquerrez: Capital Markets, Financial Market, Financial Sales, Investment Banking, Securities Trading, Investments, Financial Trading, Finance, Sales, Investment Management, Asset Management
Débutant · Cours · 1 à 3 mois

LearnKartS
Compétences que vous acquerrez: Salesforce Development, User Provisioning, Identity and Access Management, Enterprise Application Management, Application Deployment, Security Management, Customer Relationship Management (CRM) Software, Workflow Management, Account Management, Internal Communications, Training and Development, Data Management, Customer Service, Security Controls
Débutant · Spécialisation · 1 à 3 mois