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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,378 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

SS

Oct 22, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

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501 - 525 of 2,659 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Sherry V G

Apr 15, 2020

It was a very informative course on Brand Management. Explained all lectures with sufficient real world examples. Had a lot of interviews with company heads which gave us more insights about their brand management.

By Rohan A

Apr 13, 2020

The best part about Coursera is its flexibility. i have personally learnt a lot from this particular course and has added some good values to my knowledge. this will surely help me in future for my corporate work.

By AJAY E

Jun 26, 2019

Prof. Nader Tavassoli got an excellent style of teaching. I am very impressed. This is one of the best of the MOOC'S i have gone so far. It seems as if i am present physically in class. Thank you so much professor.

By Dharmini P

Oct 18, 2022

This course has really opened up my horizons and helped me to understand some marketing strategies that I prevviously thought were strange and unwarranted. Thank you Professor, for sharing your knowledge with us!

By KRISHA D

Apr 8, 2021

It's a great course for someone who's looking out to learn about Brands & Brand Management! The professor has made understanding great concepts really simple & interesting. These 5 weeks were worth it, thank you:)

By Claire P

Feb 23, 2021

Professor Tavassoli was very personable. Love the accent and how he explained something I really had no idea about or the importance of. I will use to help me in my position of Human Resources. Thank you greatly.

By Iuliana M

Jan 8, 2021

Excellent! I am so happy that I discovered this course. Its will help me in my job with my customers, and I hope to launch courses about personal branding, having as a background this course.

Thank you, professor!

By Vatsal M

Sep 12, 2020

a great course curated by prof. Nader, of LBE. This course has expanded for me the horizons and understanding of branding for me, and has added tremendous amounts of value which can not be quantified by any Means.

By Diego D

Jul 19, 2020

Fantastic! This MOOC is complete and perfectly explained. I liked the way multiple present cases were shown as examples. I'd definitely recommend this course to everybody interested in brands and brand management.

By Micah R

Feb 2, 2021

This is a course that will be very helpful to those seeking to better their skills in brand management. It offers new perspectives on how a brand is developed and how it relates to the business and its consumers.

By Dwayne P

Dec 15, 2020

I think this course was beautifully crafted by the professor, He was clear, inviting, and very knowledgeable. I like that he is not old school but u to the times. Love the interviews he did. Well done. Thank you!

By Robert B

Sep 12, 2023

Thank you, Nader Tavassoli. I recently concluded my ownership of my first company, a venture I had for 14 years. Participating in your course has significantly boosted my confidence for my next business venture.

By Mariano P R

May 22, 2020

Great and useful course, the examples are perfect and the tools about marketing and very helpful. I just feel more motivate it to develop the brand image in my own company and feel more confident to lead my team

By Asel M

Oct 27, 2022

During the study on this course I learned many new concepts around this topic and I am deeply grateful for the lecturer for his interesting and insightful reflections with clear and simple instances. Thank you.

By Ajjay T

Apr 18, 2022

Amazing Insight into Brand. The new concepts 3Es, 3Bs and 6As explained by Prof. Nader Tavassoli were an eye-opener and we can actually implement them in systematic ways. It will definitely help the Brand grow.

By Sade B

May 23, 2020

This course was Amazing. I have learned so many different avenues and ways of how to define and look at brands. The instructor was great and very detailed. The information was very relatable and understandable.

By Rita A

Aug 17, 2018

Very good content and professionals. Good for communcation students who want to learn more about Marketing. Good for Marketing student who want to have a different and more real perspective of Brand Management.

By Rainalyn T S

Jul 24, 2022

I appreciate the professor's initiative to make the course very interesting apart from getting resource speakers from various well-known industries. Kudos to a very good MOOC! I enjoyed the lectures very much.

By Claudia G

Feb 27, 2021

The course was perfect, the teacher explained everything in such a detailed and simple way that a person outside the area could easily understand, highly recommended, totally satisfied with everything learned.

By RAJ F

Mar 31, 2020

It helped me understand Brand Management in the real sense and how the customer experience and its journey is what matters, was very crucial to learn along with those great examples and an awesome explanation.

By Manoj S

Aug 8, 2021

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

Helpful?

By Aesha A

Sep 22, 2020

The way Prof. Nader taught this course will leaves an impression on you and helps you remember all the important concepts much more easily. It is a fun way to learn and I would love to keep learning from him.

By Vinitha R

Nov 21, 2020

Professor Nader Tavassoli has been really helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

By Fahmid S H

Jun 13, 2020

I think it is the best online course on brand management. It is very much simple and organized. I am not a business graduate but I understood every bit of it. A BIG THANKS TO MR. NADER! U ARE SIMPLY AWESOME!

By Diahanna L

Aug 30, 2021

The course was intensive but worth my time invested. The teacher was very pleasant and the way he explained the subjects were very clear. I loved the interviews with people who have experience in the field.