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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,040 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

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51 - 75 of 746 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Alvaro O

Mar 21, 2023

Thank you for the fantastic experience in completing this certificate in Digital Marketing and E-commerce. Everything I learned gives me the opportunity to explore these areas in more detail.

By Lindsay S

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

By dasharath t

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.

My thanks to Courser a.

By Nicole G

Sep 28, 2022

Loved it! Thank you so much! I do really feel like I gained all the basic knowledge and terminology of digital marketing; from here I can contiue to build. Let's see where it takes me!

By Pimwalan T

Jul 9, 2023

Thanks Google! I have learned a lot on customer loyalty and ways to improve customer satisfactory. In addition, guidelines on the resume and portfolio are useful for career changing.

By Mohammad M

Jun 24, 2023

Besides learning about loyalty programs and how to develop a successful one, you'll be learned to present yourself in the job market as effectively as possible. Highly recommended.

By James W

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

By Dani L

Jul 22, 2022

This program provides valuable and actionable information that can actually be used in the workforce. I am really enjoed reviewing digital marketing and e-commerce concepts.

By Arina B b A R

Jul 19, 2023

Amazing digital marketing course for someone with no knowledge pr background of digital marketing. Truly guided me with understanding the foundations of digital marketing.

By Muhammad A Y

Jul 12, 2022

i have learn about the importance of digital marketing e-commerce and explore how to build strong customer relationships. thanks alot to google and love coursera

By Denise D

Oct 14, 2022

Well done!! I believe I have developed a thorough overview on how to perform effectively as a Digital Media or E-Commerce Specialist. This program is AMAZING!!!

By William M

Jul 17, 2022

The courses were well designed and easy to understand. It will be more rich if we introduce practical assignments graded by peers. Thank you for this new skill.

By Sarah S

Jul 17, 2023

I love that this not only went into customer loyalty, but also had a super in-depth portion on job training for the digital marketing and e-commerce industries.

By Greg S

May 12, 2023

Great course. I learned a lot, even when some of the information did not directly apply to me, it was still very useful and I learned how it all fits together.

By FÁBIO S

Aug 19, 2023

Obrigado por todos os ensinamentos prestados e aprendi muito com todos os cursos do Google. Agradecimento a Coursera pela excelente plataforma de ensino.

By Johnny S

Sep 19, 2022

Outstanding course! Well done Google. And a shout out to all the instructors - you're passion for what you do shone through the lessons. Cheers!

By Kashif K

Feb 22, 2023

Best Course ever. I have loved learning throughout the modules.

Thank you for the opportunity and I think it will change my career to new level.

By Divya N

Sep 15, 2022

Absolutely loved taking the digital marketing and e-commerce career certificate program. Definitely encourage others to do the same as well!

By Stacey M

Sep 23, 2022

Can't say enough good things about this course. The information was presented in a way that was easy to understand, learn, and get through.

By Emad E F

Oct 27, 2023

As we have witnessed along all our attachments with Google, every product is guaranteed to gain our satisfaction. It is a perfect platform.

By Marianna P

Feb 24, 2023

The course is very well organized and provides many useful information about a career in Digital marketing and e-commerce. I recommend it.

By Muhammad R H

Dec 18, 2023

Informative, practical, and up-to-date! Digital Marketing course delivers the essential skills for online success. Highly recommended.

By Aniq R

Apr 8, 2023

It's an excellent course with Coursera and Google. Thanks, Google team, for this outstanding effort to teach this course to newbies.

By Evelyn J

Feb 21, 2023

I leaned so much from this courses, I highly recommend it to any one interested in learning about Digital Marketing and E-commerce.

By DANIEL M

Jul 14, 2022

One of the best online courses that involve actual activities that sharpen your skills needed to execute your role at work place.