Chevron Left
Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,097 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

Filter by:

101 - 125 of 758 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Claudia M R

Jan 18, 2024

This course has been an exceptional journey! I entered with a limited understanding of digital marketing and e-commerce, and now I feel equipped with a diverse set of tools to advance my career in the field. Thank you so much!

By aamir s

Dec 22, 2023

This course was absolutely wonderful. I thoroughly enjoyed every bit it, the concept learned were fantastic and i hope this course will pave a way for me getting a very good opportunity in Ecommerce and digital marketing.

By Leah L

Jun 20, 2024

detailed and comprehensive module design. will definitely recommend it to everyone who wants to learn essential marketing principles and tries to find a related job in digital marketing and ecommerce field. 10/10

By Mildred H

Mar 8, 2024

Great and practical information on e-commerce. Also, all the career advice, job search and interview preparation, and the portfolio project gave me the confidence to apply for these type of jobs. Good job!

By Jevaunhi B

May 9, 2024

I loved it! It helped me learn a lot about digital marketing and e-commerce. I gained the skills necessary to become job ready and I am searching for a job in digital marketing now. Thank you Coursera!

By Roland O

Apr 10, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

By Thông Q

Jul 24, 2024

I have completed the course and feel that my decision to register for the course was completely correct, because thanks to the course, I learned more about the field of digital marketing.

By Giovanni A N M

May 28, 2024

Es un gran curso, muy completo. En sentido teórico, tiene todas las bases que necesitas para ser un profesional del marketing digital & e-commerce. Lo recomiendo ampliamente.

By Sandman

Jul 18, 2024

The course provides valuable information, but the readings are somewhat tedious. Adding more interactive assignments would make learning more enjoyable than just reading.

By Joel M T

May 4, 2024

Very impressive and very straightforward that lead you in to the pragmatical aspect of a real job .Congratutlation google team for this course .Big thank you

By Rafa K M A

May 31, 2024

After completing the Digital Marketing & E-commerce Certificate program, I'm most excited about applying my newfound skills and knowledge in real-world scenarios.

By Bandaru S R

May 10, 2024

After completing the Digital Marketing & E-commerce Certificate program, I'm most excited about applying my newfound knowledge and skills in real-world scenarios

By sadiq h

May 6, 2024

Thank you to all my instructors for your invaluable guidance and support throughout the course! Best regards, Syed Sadiq Hussain Rizvi

By Arlene J

Nov 23, 2024

This course brought everything I learnt in previous courses together for me and I was sure to take alot of notes. Amazing lecture.

By Jochhna M

Nov 4, 2022

It is great course, teaches you lot, I would recommend this course any one interested to grow digitally. I am so happy I found it.

By Kirill G

Sep 26, 2023

Thank you Google & Coursera! Six moths of learning were worth it! I wasn't certain if I can do it. Now I'm confident - I can.

By Paramith R

Dec 20, 2023

awesome stuff! loved remarketing, loyalty building and career prep. loved the instructors and all the materials. thank you !

By Tsedey P

Mar 31, 2023

I appreciated the resume, interview, and portfolio-building tips. This will be so helpful during the job-hunting process.

By Robert M

Jun 25, 2024

I must say it was great to give my knowledge a refresher. This was a fantastic course and kudos to Google and Coursera.

By Roxanne S

Dec 5, 2022

I learned so much more than what I initially thought I would, and it's really helpful that it's a self-paced learning.

By jacob S

Dec 25, 2022

Congratulation to me I completed: Develop Customer Loyalty Online.

All thanks goes to God for this transferable skin.

By Erica B A

Sep 1, 2022

Great course to learn about digital marketing and eCommerce for the first time or brush up on basics! Thanks Google.

By Mukudzeishe P T

Oct 10, 2024

This was the best course i have ever done online , ive never been this excited to do and complete an online course

By Daniel N

Sep 6, 2024

Perfect foundation for anyone looking to shift their marketing career to focus on online solutions and e-commerce!

By upasana b

Sep 15, 2024

I received indepth knowlege from this course and with different tools to support it made my learning journey easy