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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,040 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

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176 - 200 of 746 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Indika M A

Nov 19, 2023

They provide massive information about career development. Thank you everyone.

By Muhammad J A

Jun 10, 2023

it was very easy to understand and new concepts were taught in a very good way

By Gaurav D

Jan 15, 2023

Very well conceptualised and taught. Thanks for putting this together. Cheers!

By Lesli R

Dec 9, 2022

I learned a ton and I already have my first customer, hasn't even been a week!

By Daniel M

Oct 2, 2022

This course its perfect to start a professional career in Digital Marketing!

By Nursyahida

May 8, 2023

fun, packed, love the material given. simple understanding task. thank you.

By Prachi G

May 13, 2024

it's a good course. we can learn many things with the help of this course.

By Sidra A

Aug 9, 2023

Amazing course. Just like a complete deal without spending a single penny.

By Rubz

Oct 11, 2024

Great course. Learned a lot that I will apply in my future opportunities.

By DAVIDSON O

Sep 26, 2024

This course is a good lead to the job market. Very practical and helpful.

By Irfan U J

Jan 26, 2023

Some amazing tips related to customer loyalty and interview preparation.

By Savoo S

Dec 27, 2022

I love to join coursera and very helpful in delivering knowledge to world

By Adriana S

Mar 10, 2024

Brilliant course! Best step to take towards career in Digital marketing!

By Abdulrahman I

Aug 17, 2023

An amazing course wish there was a part 2 for it with more advanced Info

By Kenny H

Aug 9, 2023

Amazing course if you want learn about digital marketing and e-commerce.

By Adnan N

Nov 28, 2023

Grealy explains the concept of customer loyalty and tactics to gain it.

By Andreas P

Apr 28, 2023

amazing course. covers all the aspects of digital marketing and e-comm!

By Dalton R

Aug 14, 2024

Great instructors, steady course work, and the knowledge is priceless.

By HIDAYATUL H

Aug 4, 2024

good place to learn but I have to complete all of the course in hurry.

By Maratee

Mar 20, 2024

understand about Marketing strategies and can be used in everyday life

By Rahul S L

Jun 13, 2024

The course was very beautiful for learning and help to grow my career

By Terra B

Feb 28, 2024

Great information overall and a perfect introduction to these fields.

By Arun K M

Dec 8, 2022

Well organized, well sliced, engaging and enjoyable learning journey.

By Hafeez U R

Mar 28, 2024

Very professional and user friendly course.Thank you so much Google.

By Rajabov J

Jan 6, 2024

It is very amazing course. It helps me improving my marketing skills