This Course was very hands on. I was able to learn how to build a computer, how networking works. binary code, what a virtual machine is and so much more. It is well worth it. I looking forward to the next course.

As someone not having a background in IT I can say I really enjoyed this course. It made some overwhelming concepts very simple and more understandable. I look forward to learning more and entering into a career in IT!

I really enjoy this course, the IT world is so curious and I'm really excited to explore other courses and other concepts, because I love technology and learn about how they work and interect with them is just amazing.

I have so much fun taking this course and learnt a lot of the fundamentals in IT. I am looking forward to find a way I can put into practice all these knowledge and keep studying and learning in this interesting field.

As an experienced IT Professional I think this course has a lot to offer for newcomers, I really recommend taking the time to take this course and take advantage of the material, videos and reading Im really satisfied!

TSF is an awesome intro course to IT work. I learned so much in a very short time, and I look forward to learning more from Coursera and its instructors, who were exceptional. I love the teaching style of the videos.

Para personas con conocimiento puede ser bastante sencillo, pero a la vez es emocionante aprender cosas de las que crees tener conocimiento. Además te muestran las experiencias de los profesores y es realmente exitante

I had a blast whereby I was looking forward to every session as the teachers have nice real life illustrative ways to explain concepts

The Cousera architecture us the best as well , I never had issues on the interface

How amazing the course was structured! Even if my official language is French, with my limited English proficiency, I have come to manage the entire part on technical support fundamentals. It is an exciting experience.

This is an amazing course for anyone interested in IT ! The content is super fun and easy to understand, and the instructors are so jovial and seem easy to connect with! Really looking forward to the remaining courses!

i HAVE LEARNT A LOT FROM THIS COURSE, EVEN THOUGH I HAVE ENOUGH KNOWLEDGE ON TECH.SUPPORT

THANK YOU FOR PROVIDING SUCH AN USEFUL COURSE. I WILL DEFINITELY SHARE MY EXPERIENCES WITH MY STUDENTS / COLLEAGUES.

THANKS A LOT.

Technical Support Fundamentals - This was a great course and refreshed my memory with a lot of different things I had forgotten and needed back into my brain. This course is good for new and beginner IT Support Groups.

This course laid the foundation for what an IT Support Specialist may encounter. Through personalized video lectures, hands on quizzes and some real world application I felt it was a great start to the overall course.

This was a good introduction. Some of the questions were still quite generalized. I've worked in IT for several years and it took me a little thinking to understand these questions because I was being very technical.

It's a great certification for beginners. It helped me gain knowledge about fundamentals of IT. I gained a lot of knowledge not just about IT but also about communications skills, problem solving and customer service.

Excellent, well laid out content. Easy to understand for someone with no technical background or expertise. I'm impressed with the quality. I would definitely recommend this course to my friends/colleagues. Thank you.

This was a great course and extremely helpful for a person coming into the tech world. It was easy to follow and the basics were wonderful, even for a refresher on people who have been out of tech for a several years.

An amazing course for those who are interested in diving into an IT career with no priore knowledge about it. Thank you COURSERA and GOOGLE for a wonderful and insightful course. I can't wait to start my next course.

The best fundamentals out there for IT in general. Really enjoyed the journey an the learning process. Thank you to all the teachers for making this course so easy to understand. 100% recommend this course. Thank you

The training is highly professional, comprehensive and very well structured. It's affordable and has great educational value. This is a great start to start pursuing a career in IT. I'm glad I enrolled in this course.

I leanred binary number about behing of computer language,some software skill,hardware part,aplications etc how to work,how handle user ,interview question etc all subject ware so helpfull.Thank you to all instractor.

This course was very informative and well presented the tutors were able to communicate the required information well and brief. i enjoyed my time learning and watching and also the course materials were great. thanks

Great course ! very informative and broken down professionally to deliver the information at ease. Moreover, the videos from the Google team kept me more engaged and enhanced the remote online communication.

Thank You

This course has been very good for someone like me who has had little exposure to how software works. I really appreciate the opportunity to learn and I hope that I will be able to successfully complete this endeavor.

This course was really very helpful. From this course, I have learned the basics of IT (though I already knew some of the stuff), IT support. I'm really excited to take the next course, and learn morefrom that course.