I am truly grateful to my teachers because I know they have given their best to impart their knowledge unto us. Thank you so much. Looking forward on finishing other courses. GOD bless you all.

This was a great course, I learned so much about Operating Systems, hardware, networking, troubleshooting, technical names, effective customer service, Quizzes and videos were straight forward!

Awesome course for beginners. Easy to understand and good for those who have a very limited knowledge of IT. I would recommend it to anyone looking for a high quality course introduction to IT.

I REALLY ENJOY THE COURSE WHICH MAKE LIFE SIMPLE FOR ME. THE COURSE TOOK ME TO NEXT LEVEL.

I LEARNED WHAT I DO NOT BELIEVE I CAN GRAB IN A YEAR.

SO I WHAT INPRESS AND READY FOR NEXT COURSE

THANK

B

This is a very user friendly course. The instructors went at a good pace and I was able to learn a lot! I really like online courses, it allows me to pause when needed or go back when needed.

This course changed my way of approaching situations, after taking this course, I now think from a customers point of view and try to be calm in tough situations. Thank you Google and Coursera.

Great online training material and videos and test and labs all together was very helpful and exciting to keep me excited and up bit about learning and continuing to move forward in the course.

Course 1 was very helpful in laying out the foundation of the program and the fundamentals of IT. I suggest adding more visuals into lessons. Each of the presenters have done a wonderful job.

This is an excellent beginners course. I realized on several occasions that I had been trouble shooting at several jobs and even at home in the past. Now I can be more efficient while doing so.

Great Course and necessary beginning of IT Technical Support Specialist Professional Certificate. Start from the beginning gives you background and fundamentals to continue developing yourself.

I'm very pleased with the course. 5 stars to the teachers who made this course simple, with short, and easy to understand lessons and practice activities.

I can't wait to take the next course.

excellent course 1, I am excited to continue taking the others until completing the 6 that are and having alll the full title that Google and Coursera offer, thanks for the support to get ahead

This course was well laid out. Although I felt that I was familiar with many of the topics, the comprehensive outline made for a deeper understanding. I'm excited to continue in my learning!

Great learning tool. Had good, informative videos and challenging quizzes. Had some trouble with two Qwicklab labs, but after a few days they fixed the issue and I was able to finish my course.

Google's Technical Support Fundamentals course provides a concise and straightforward learning experience. An enjoyable learning experience, that I have been recommending to friends and family.

I felt very comfortable in this course. Some of the things I knew but other areas presented were a great start for someone just entering. I am excited to be moving forward to the second course.

Great as a refresher if you already know a lot of the content, and definitely great for beginners!

This is a full spectrum description of all of the basics anyone needs to know! Thanks coursera!

Beginner Friendly

This course is very good for beginners who don't know anything about IT.

It's a very good start if you want to dive into the field of IT support or any computer related field.

Testing my patience and problem solving! I completed the labs, but only one is registering, took 4-5 tries to figure out how to get the windows to launch and complete. I love the course though.

This course was challenging, but finishing gave me such a sense of satisfaction. I can accomplish difficult endeavors. I don't feel like I am coming into the tech world without paying my dues.

To be honest, it's a really amazing course. I learned many skills such as troubleshooting, custormer service, detail infromation of computer parts and how to set up a computer from scrach etc.

if you have interest in technology and want a low cost low risk basic understanding of the industry and have no college background try this out I am impressed with this course and it was fun !

Google Technical Support Fundamentals is an amazing course I will recommend to anyone who wants to enter into the IT field or upgrade themselves.

Thank you Google from introducing this course.

I recommend this course to anyone who is willing and able to learn Information Technology. Google did an outstanding job of outlining the necessary basic fundamentals of technology. Good luck!

The Course is very well made, anyone can take this course, if you're familiar with IT or you're a beginner and don't no anything about IT and computers , this course would definitely help you.