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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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5376 - 5400 of 10,000 Reviews for Technical Support Fundamentals

By Macario P

Dec 14, 2020

It's a great course for the one love computer and technology. Learn how to solve the user's problems with the technology in their computer.

By Roel P

Nov 29, 2020

Nicely crafted course. I should have started sooner and refresh my computer skill. Its worth it that I have come across this course. Thanks

By Michael M

Nov 28, 2020

It has been like a doorway for me getting me through the hold up and now I have this long exciting journey to partake! Amazing instructors!

By fridaws a

Nov 13, 2020

I feel very grateful for the opportunity to learn new things and earn a certificate through the financial aid program.

Thank you Coursera.!

By Raju M

Nov 8, 2020

I love this course. I learn so much things how to work computer, what is hardware and software, and how to fix problem. thank you Coursera.

By Thelma U K

Oct 9, 2020

I enjoyed this course and I learned a lot. I loved how each instructor was very easy to understand. I loved the thoroughness of the course.

By Dora R

Sep 28, 2020

I am excited with what I have learned so far and I am looking forward to the next courses. IT Support Specialist here I come, bring it on!!

By Arko M

Sep 11, 2020

A great course for beginners to learn.i am very much happy doing this course and also recommend many to do this.Thanks Google and Coursera.

By Ernesto C

Aug 27, 2020

Fue todo en un ambiente optimo pensaba que no iba a poder aprender algo pero esta todo muy bien redactado y bien pensado para poder enseñar

By Abdul M S

Jul 31, 2020

i learn a lot of new things from this course and even the way of teaching was so good because real life examples were given in every topic.

By David F

Jul 28, 2020

Really great course. The labs are very well-structured and overall, all of the lessons were an excellent rundown of the fundamentals of IT.

By Wei D

Jul 19, 2020

I did enjoy it, I'll have to go back over a couple things that confused me but I definitely am glad to have the certification most of all.

By Alfredo M

Jul 14, 2020

This has to be one of the best online learn experiences i have ever had, a lot of detail and information in the cources and LOVE the labs.

By Hamman D

Jul 8, 2020

This is a fun and interesting course. I love the way the instructors broke down each topic to the minimal level for everyone to understand.

By Kelvin G

Jul 6, 2020

I liked the course. It was very hands-on and even though I knew a lot of what was discussed here, it was fun to learn some things by doing.

By Rosie H

Jun 14, 2020

The instructors in this module were so easy to understand and they all had great personalities. You could tell they all enjoyed their jobs.

By Jonathan R H

Jun 2, 2020

Very Nice Overview of the fundamentals of IT. Well put in understandable terms and backed with additional reading to quench your curiosity.

By Jorge M C L

May 18, 2020

Great course so much value recommend this course to anyone who Is Interested in learning more about technology and computers and then some!

By kevin d

May 9, 2020

Very well organized around the key essential things a person needs to be in order to be succsful and an IT support professioanl and beyond.

By Ernest A G

Apr 24, 2020

This is what every aspiring Tech Support should go for. The little has actually broadened my understanding and i am ready to seek for more.

By Aftab A

Sep 29, 2019

This course is really a beneficial for me. I take advantages of this course and improve my knowledge and learning process about IT skills.

By Ryan B

Aug 9, 2019

I'm SO excited! This is the first time I've ever enjoyed school work! I am so excited and cannot wait to finish more courses with Coursera!

By Tajdin m

Jul 19, 2019

I know about the basic knowledge of computer hardware software and oprariting system and how it working and any problem how can I slove it.

By Sierra T

Jun 12, 2019

This course was incredibly informative and capturing. I have the hardest time committing time to school but with coursera, it was a breeze.

By Dan S

Feb 14, 2019

Awesome class really enjoyed all of the different people involved in teaching the topics keeping it fresh and easy to keep focused (Thanks)