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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5476 - 5500 of 10,000 Reviews for Technical Support Fundamentals

By KELVIN W W

Feb 22, 2024

I thank you for the great support and the experience shared on this platform. I had a great experience and will be happy to share as well

By Johnson F

Jan 18, 2024

Great overview of everything IT. Took all the knowledge I acquired over my life and organized/quantified it neatly into my understanding!

By Wander A N A

Nov 11, 2023

a lot of wealth and knowledge in this course, you can practice it or use it for as tool to achieve your career as well for personal life.

By Paulzion

Jul 4, 2023

The course is amazing,I want to learn to learn all the courses in Google IT Support professional and I am very eager to learn things anew

By NTesla E

May 24, 2023

A great Introductory course on computing and the fundamentals of IT. I recommend it to anyone looking to break into an IT support career.

By Uche O

May 22, 2023

Great for beginners. I can't say i am a beginner . I took the course in preparation to become more linkedin visible also for WGU credits.

By Antonette G

Feb 10, 2023

The course is very useful for me as a neophyte in this field. I'm grateful that I have the chance to study and take this course for free.

By Hiran C

Jan 26, 2023

This course will allow any person interested in IT get a basic understanding of the processes involved in making sure you are successful.

By Ifeoma I

Nov 8, 2022

It was rich with regard to content, I gained a lot to help me in my career change. I also love the various styles of presentation. Kudos.

By Merajul H

Oct 4, 2022

it was great experience learning a totally new thing from awesome teachers and truly i learnt so many new things

so, thank you so much.

By Eric S

Sep 1, 2022

I really enjoyed this course. I struggled a bit on networking but after watching the videos again I was able to get pass the final quiz.

By Nicholas O

Jul 20, 2022

I loved it! Technology is the present/future and best hope for humanity to evolve! I'm very greatful to be alive during a time like this!

By David G

Jul 19, 2022

It was well thought out of the basics and understanding the material. Touching the surface is always the best way to learn new material.

By Clementina

Jul 1, 2022

This touches all important areas of the fundamentals of IT in general and can get you kick-started on the right path. Highly recommended!

By Donald R

May 31, 2022

Great course in learning a bit of everything which is espeically helpful to someone that has no experience or knowledge in Computer I.T.

By L.I. V D l R C

May 30, 2022

This course is a good option, it takes a lot of very relevant topics for those of us who are dedicated to technical support in companies.

By Cesar L R S

Feb 5, 2022

por ser el mejor curso es muy bueno no solamente te enseña la parte tecnico y si no tambien ese manejo a la hora de hablar con un cliente

By LaxmanK B

Jan 20, 2022

Great course for beginners and experts like me. Easy to understand and a good refresher for those who have been into IT for a long time.

By László F

Sep 23, 2021

As an IT support, i really think this is a great course to start, it was even good for me to refresh the basics yo don't use each day. :)

By Orsolya S

Aug 8, 2021

It was great to attend this course. Thank you for the positive and supportive attitude from the speakers. It was good to learn like that.

By Kenaniah S

Jul 3, 2021

This was an excellent course! The course design as well as the content was all very clean and made it extremely easy to learn IT Support.

By Danny G

Jul 1, 2021

Great entry course! I entered with little to no knowledge of the IT world and this course was an amazing and well informative first step.

By David H

Jun 15, 2021

This was an excellent primer course well suited for beginners and a great refresher before tackling more difficult courses in the series.

By Carmen R F

May 11, 2021

I enjoyed it, I learned a lot, some tests were easy, others were a bit difficult. Overall, it was a great learning experience. Thank you!