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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TR

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Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

JC

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Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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6276 - 6300 of 10,000 Reviews for Technical Support Fundamentals

By Jideofor O O (

Apr 13, 2023

I am glad i had to go through this route in becoming an IT SUPPORT SPECAILIST, the instructors are great and very inspiring.

By kumar s

Feb 20, 2023

The tutors were great and teaching us in details, literally where anyone who takes up the course will understand everything.

By Josie W

Jan 25, 2023

A wonderful course filled with the basics of computer technology and especially useful to those looking for an I.T position.

By Anthony R

Oct 12, 2022

Extremely beginner friendly, great way to learn about the field for someone who has not done more than browse the internet!

By RANWALALU M C S B

Oct 5, 2022

It was really good and helped me a lot to get in the IT thing in to my mind. The lectures were really inspiring. Thank you.

By Katarzyna J B

Sep 14, 2022

A great intro! It really helped me build a strong foundation in different parts of IT, and I cannot wait to dive into more.

By Bakilis N

Jul 24, 2022

The course has so much useful informations and trainings about IT even if it is at the beginning,curious to know further...

By Renee H

May 18, 2022

This was a very interesting start to this course. The information was not hard to understand even for begginers. Great job!

By Siraj E A

Apr 11, 2022

it was fun do take the course actully it was easy for me becaause i already know those information but i neeeded the cert.

By Matthew w C

Mar 22, 2022

The video presentations are clear and precise and well done. Course material was well put together and was easily explained.

By Robinson R

Sep 4, 2021

Very systematic instructions by Google Professionals. I gained a lot. I Recommend this course. Thank you Corsera and Google.

By Jennel K

Sep 1, 2021

I was a great learning experience as i acquire knowledge ,now that i have a better understanding of information technology.

By Mohamed A

Jul 19, 2021

This course is so good for the people with no previos knowledge in the field, and also is so fun for people with knowledge!

By Jesus H O

May 13, 2021

El curso es excelente, detalla muy bien todo lo que uno encuentra día a día en el campo de las tecnologías de la información

By Jason C

May 9, 2021

I some of the supplemental readings earlier on weren't Wikipedia articles . It made it confusing what part I should focus on

By Robert M

Apr 29, 2021

It was very user friendly and encouraged me to want to know more. I became less afraid of tech and want to know and do more.

By Bengula J

Apr 24, 2021

Thanks to the commonwealth of learning, Google, and Coursera for putting up this practical and insightful IT support course.

By Jessica T

Apr 7, 2021

Very good course for entry level knowledge of IT fundamentals. Would recommend to anyone looking to learn more regarding IT.

By Megan S

Mar 22, 2021

I enjoyed this course however, I'm not sure what happened on my quiz. I don't think all the numbers in the chart were there.

By Andrew S

Mar 19, 2021

I learned a ton! Very good introduction to the IT world and left me excited to learn more through the rest of the 5 courses.

By NOVITA A

Feb 23, 2021

good course. just in one course i can learn about troubleshooting, customer service, software hardware, networking and etc.

By Hardik Z

Jan 31, 2021

One of the Best course !! It starts from scratch for students to learn every fundamental that they need to use in Daily life

By Kenxy V

Dec 26, 2020

This training is really great. The facilitators messages about their endeavor into IT is highly overwhelming and propelling.

By john r

Dec 18, 2020

I really enjoyed this course content and all of the instructors, it made me want to keep going and finish the whole program.

By Farina J G

Dec 4, 2020

Un curso maravilloso! Da información actualizada con contenidos fáciles de aprender y reforzados con evaluaciones sumativas.