Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TR

Invalid date

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

JC

Invalid date

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

Filter by:

6426 - 6450 of 10,000 Reviews for Technical Support Fundamentals

By Subrina M

Aug 2, 2021

Its Excellent course. I learnt lot of things basic. Thanks google to arrange this course.

Please send to my certificate .

By Angel R

Jul 25, 2021

Amazing amount of knowledge crammed into this course, very great course for someone who is trying to start a career in IT.

By YURI N

Apr 22, 2021

It was a great course, I had a lot of fun throughout all the programs! Thank you so much for everyone to make this course!

By ANASTASHA K

Apr 19, 2021

It was a great time learning with you guys, I was able to learn more from what I am taught in class. I am really grateful.

By Francis P

Apr 4, 2021

Its the first training course that i saw that dealt with difficult situations not just the technical aspect of IT support.

By Emmanuel E

Mar 15, 2021

Learnt a lot about what computers are, how they came about and what or how far they can go in helping with our daily lives

By Refilwe B

Mar 14, 2021

great experience i would like to continue with the IT course and am looking forward to working as a IT support specialist.

By Deleted A

Mar 9, 2021

I Love this course. Very good instructors and experienced too. They really did well in explaining and passing on knowledge

By BLADIMIR D

Feb 28, 2021

i found the explanations very easy to understand, it made me even more interested in learning and exited about the future.

By Rawiah I M

Feb 9, 2021

It was great course , i never thought i would learn this amount of things from it.. we do really appreciate this hard work

By Ivony A

Feb 3, 2021

This was just what it said it was a technical Support Fundamental course. I learned a lot and greatly enjoyed the process.

By Michael M

Jan 25, 2021

Excellent introduction into IT, especially for someone whose forgotten a lot or never learned much about it to begin with.

By Irfan H

Dec 29, 2020

Its a beaning level course and help a lot of learn for new things. I am thankful coursera for this offer of certification.

By Oriyomi L A

Dec 4, 2020

The Course is very ok. It is also a very good start for anybody that requires fundamental skill in Information Technology.

By Kalani D

Nov 5, 2020

I enjoyed this very much, because it helped me to put many of the pieces I've known together in an efficient way. Thanks.

By Jose C (

Nov 3, 2020

Excellent course, I really love that I could learn a lot of things in the IT field and I can apply them to my current job

By APPULAL P S

Oct 20, 2020

The course is highly recommended, mainly because it's so informative and will gain additional skills for an IT job seeker.

By Juan R N I

Oct 5, 2020

It was very informative, and easy to understand. I would highly recommend this to anyone wanting to get into the IT field.

By BRAULIO M V

Aug 12, 2020

Increible este curso. Me dió el ánimo para seguir adelante con los otros cursos. Mi sueño es trabajar algun dia en Google.

By Alejandro O G

Aug 11, 2020

Amazing experience. All the concepts are introduced in an easy to grasp manner and has prompted my deeper interest for IT.

By Jacob S

Aug 6, 2020

A good overview of the basics. Nothing too difficult, but all pretty necessary stuff for building a foundation to work on.

By Adeola O

Jul 19, 2020

I enjoy very bit of the course. For a starter, this is a great way to start for detailed explanation of fundamentals of IT

By MEHUL G

Jul 12, 2020

Awesome course by Google and Coursera. I congratulate Them for this course help student to ace in the field of Technology.

By José A U G

Jul 7, 2020

Muchas gracias por darnos la posibilidad de potenciar nuestros intereses profesionales y poder seguir creciendo día a día.

By Seán D F

Jul 3, 2020

Very well laid out and explained. Very helpful and informative. Nice labs and good content to walk you through everything.