Very basic intro, but concepts are explained very clearly and represent strong fundamentals for the field in practice.

Excelente para comenzar dentro del area de TI, reforzar todo lo aprendido y aprender de los expertos con su dia a dia.

It was a great start and seeing how this is structured and taught I look forward to the next component of this course.

good overall coverage of what you will be learning In this course and some things you will experience In the IT field.

Great course, has helped me to create more discipline in my life, and challenge myself to make it better for my family

A very interesting style of learning, excited to delve deeper and acquire more knowledge on IT, thanks for the support

The was amazing, I suggested my friend enroll in this course. I learned lots of thing about computer and how it works.

Course is really insightful, helped sharpen and remember what i had forgotten and intend to learn more from this site

Really a wonderful course to help people learn about becoming an IT Support, Thanks so much for making this available.

It was a very interesting and informative training with all important aspect of technical's support role. Great Class!

I'm pleased with the course! I would like to recommend this course to learn more about computers and computer service.

excellent. It was nice to see an assortment of every-day Googlers discussing the topics on these instructional videos.

So far so good.. looking forward to complete the specialization.. The standard of the course is just simply so high..!

Although already employed in IT, this was a good refresher and filled in some things I had not learned over the years.

Come on give us more although what happened to Rob Clifton, and I'm a program manager at Google. course on interview

Great way to introduce new learners to the field of IT. Instructors are awesome and i enjoyed the coursework thus far.

Fun, exciting, and super-informative!! Wonderful, personable, approachable-seeming instructors!! Great job, Google!!

Its good to know the basics of IT support in such brief & concise way. Thank you presenters & keep up the good work!!!

Very informative and easy to understand. I highly recommend this to anyone that wants to know about Technical Support.

Very interactive. Feels like you have a teacher and everything is explained very well adn easy to grasp. It's awesome!

Lots of clear videos, visuals glossaries. A nice overview of the industry for people getting started in Tech support.

i really enjoyed the class and tlearned alot of new things and hope in the future to get in torch. Thanks google team

I like it, I learned the foundations, I have learned in the past but its been so long that this was a good refresher.

Un curso super interesante para los que nos iniciamos en internet y todo el funcionamiento de sus redes y componentes

An Amazing course from best professionals. Thanks Coursera, Google and IRM for providing such an innovative platform.