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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.

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Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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6826 - 6850 of 10,000 Reviews for Technical Support Fundamentals

By sunday o

Oct 4, 2022

This is an awesome course, thanks to google for making this available and building technology experts from scratch.

By anas n

Sep 11, 2022

it was an awesome jurney for me with technical support fundamentals , and i hope to discover more and more about it

By Forrust W

Sep 7, 2022

Awesome course, I can't believe how much I learned already. I am so glad I was given the chance to be apart of this!

By Lisu A

Aug 30, 2022

This course is very interesting, practical and engaging. An essential course for every IT specialist and tech lover.

By Habab O A

Aug 3, 2022

It was a great track, I learned a lot through this program, and I will continue to learn. Thanks Coursera and Google

By Gabriel F

Jul 18, 2022

This course is Awesome. It was great taking it. All the Instructors are very good and passionate in their teachings

By David o

Jul 6, 2022

This was a great intro to IT course, and i was given enough of the basics to know what parts of IT intrest me most.

By Alex L S

Jun 18, 2022

I'm very satisfied about this course, it provides me many basic skills in IT and clarify my mind about the IT world.

By Marlon R

May 30, 2022

Melhor curso de IT Support que eu tive a oportunidade de desfrutar! Adorei e quero continuar no curso, caso consiga.

By Nicholas L

Apr 17, 2022

This is the greatest kind of learning I have ever seen. Very informative go at your own pace and I'm learning a lot!

By Mario J P

Apr 16, 2022

Muy Buen Curso, Super interesante Te Enseña Desde lo mas basico. No tenia Conocimiento sobre los componentes, redes.

By Anthony C

Apr 16, 2022

Learned everything I need to know, and the content was done in a very consumable format that was easy to understand.

By Marc W

Apr 8, 2022

I loved it. Even for a "old guy" who ´s since 20 years in that business, I learnd so much and refreshed many things

By Silvia C

Mar 27, 2022

Excellent program to become familiar with the world of technology and some of the programs most used by consumers...

By David D

Mar 27, 2022

I enjoyed taking this certification course and will continue on to the next one until i complete them all.

Thank You!

By JAYKUMAR D P

Mar 11, 2022

I have learned so much in this course. It was amazing course. Thank You Google And coursera for this amazing course.

By Ajan T

Mar 11, 2022

I'm very glad to be a part of the Technical Support Fundamentals Course Completion.

Thanks for the financial support.

By josue

Jan 27, 2022

This has been a very interesting first course. I learned a lot I didn't know about It and I'm excited to learn more.

By Oscar T

Jan 3, 2022

I had plenty of fun and hard work put into learning the role of an IT worker can do and hope to continue my journey.

By Robert C

Aug 17, 2021

Great overview of the components to IT Support. Good instructors that made understanding the course material easier.

By Ahsanul I

Jul 20, 2021

It has been a nice experience learning about the basic elements and terminologies about a computer. I enjoyed a lot.

By Daniel M B

Jul 18, 2021

The course is great and filled with lots of helpful resources, the tutors are awesome as well, thumbs up to you guys

By Anne E

Jul 14, 2021

Really enjoyed this course. Was a fantastic introduction to IT, and I am looking forward to starting my next course.

By Stephanie V

Jun 30, 2021

Thank you so much for the tools, the information, the learning and the advices you brought to this course!

Blessings!

By Alexandra C

May 22, 2021

very interesting course. I have learned so far a lot with just the fundamentals of IT. I am excited to keep learning