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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.

AH

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Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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6751 - 6775 of 10,000 Reviews for Technical Support Fundamentals

By Anthony m

Jun 29, 2023

Has help me to appreciate more on how technology has advanced and learn a lot about troubleshooting. Thank you Google

By Dimitrios D

Apr 10, 2023

Just started my courses. The teaching method looks so easy and understandable

Exceptional job gentlemen !!!

Thank you

By Suthirak P

Feb 8, 2023

Introduce you to a lot of the basic of IT. The video production is high as well. Really fun to go through the course.

By Zamir Q

Feb 8, 2023

this course taught me to think like google. I learned how to act and behave like a primary IT professional. thank you

By Skyler E

Oct 17, 2022

Nice intro for IT, good basis for terminology alongside good foundation to expand upon the complex subjects further.

By Luis A

Oct 11, 2022

Helped me understand the foundations of a coumputer architecture and give an overview of the technical support role.

By Macedo J

Aug 18, 2022

Ótimo curso para imergir na tecnologia da informação. Somente acessando você terá a sensação que eu senti ao praticar

By Sabbar B Z E

Aug 1, 2022

(Google IT Support Professional Certificate)

It requires time, dedication, and commitment, It was worth it...Excellent

By cyril c g

Aug 1, 2022

This course is very inhteresting and i can say i have the basics of all the it courses out there through this coursse

By Daphne K

Jul 23, 2022

Very infomative and motivational. Best take away was I may not know all of the answers but I am excited to find them.

By Amaan M

May 7, 2022

It's really very nice course and very helpfull to students and any one who want a growth and change in their career.

By Trinh A N

Apr 25, 2022

Great course! Highly recommend this for anyone who is interested in learning about how computers and IT support work.

By diallo a

Mar 31, 2022

I really love this course. I have learned very useful things about binary code, customer service, troublshooting, ...

By Atila S

Feb 21, 2022

Thought it would be hard, really motivating to see how easy it was. Good intro topics to begin with, nice work team!!

By Abdula A

Feb 21, 2022

If you are looking for a career in IT: take it. Do not pass it. Learn something new for you to grow just like a tree.

By nicholas a r

Jan 25, 2022

i thought the course tought me alot more about general computing information and has me interested in learning more.

By Christian P

Nov 20, 2021

Very informative. I enjoy all the little quizzes and assignments at the end f each section. Really keeps you engaged.

By Imahri G

Oct 19, 2021

It was a really good course with excellent fundamentals and a wide variety of information to learn and level up from.

By Candace P

Sep 19, 2021

I'm grateful Google has created this course to help me further my knowledge and pursuits within the IT Support Field.

By Francisco G B

Aug 31, 2021

Even having a soft computer background, the course was interesting and I'm very looking forward for the next modules!

By Christopher M

Aug 26, 2021

A really engaging group of people and excellent lessons made getting through this material a pretty great experience.

By Florin P

Aug 1, 2021

I had a great time during this course. I found the information very useful and presented in a clean and friendly way.

By Sayed A

May 14, 2021

It was a very great experience as I have learnt more than I thought I would. Thank you very much for the opportunity.

By Stella I

May 5, 2021

Great course. The Tutors were awesome. This foundational course has motivated me to further the entire course levels.

By Brandon S

Apr 27, 2021

What a great way to get your first baby step inside the world of IT great stepping stone to understanding the basics.