Very awesome experience to refresh my basic IT skills, also had fun learning some bits about Linux OS stuff since it wasn't taught in my school. Hoping for more learnings from Google and wishing that someday I can work there also and contribute great things to soceity! :D

Phenomenal Study program, for a fundamental level of studies this course brings out more than what you would expect from such a course. It really does prepare you for a world of IT beforehand, brings out a good journey map to help you prosper forward into IT Customer Care

Es un curso genial para aquellos qué quieren aprender más sobre un Soporte Técnico, aprendí cosas qué realmente desconocía la existencia como VM qué creí que era mucho mas complicado y no fue así, es una comunidad muy genial y me alegra a ver estar acompañado de ellos/as!

This is probably one of the most helpful, and informative courses I have taken on Coursera! The content was challenging, but not frustrating, and relayed in an easy to understand way for a beginner in the IT field.

HIGHLY recommended for anyone interested in the IT field.

I'd thank Google and Coursera to bring this course for people who have a passion for the IT industry. This course helped me to gain essential knowledge about the IT industry. Although I'm a non-native English speaker, However, I can understand everything the teacher says.

Very nice introductory course for anyone interested in Information Technology. It covers all of the basics and gives you detailed information that is easy to understand for beginners. It's a great way to discover if Information Technology is the right career path for you.

Great foundational course that covers a broad range of information! I feel that it was a great overview of where IT came from and came to be, to what it is now. From some fun history, to software nuances - this was an awesome fundamentals course! I hope you enjoy it, too.

A lot of helpful information and things that I did not know I could do, love the teachers and how they encourage you to keep going as it if was a real class with the real people haha loved how you can interat with the class but I wished I could message some classmates too

A lot of information. I will be reviewing this course for a while until I fully digest all that information. However, it is highly recommended if you think you want to get into the IT field or any of the computer fields. Thank you again & I am moving on. Wish me luck.

This is a outstanding course. It breaks down the basics of a computer. I think that this course should be put out to the public on youtube. This is just general all around knowledge of a computer that would be helpful to almost anyone that has let technology pass them by!

I have no previous knowledge in computers and yet I am able to successfully understand almost everything that is going on! They explain the lessons very well and go into detail, which is what someone like me needs. This is a great course so far and I'm only half way done!

I am delighted to have completed this course. It was very informative and it exceeded my expectations. The course resources and activities were very interactive and I am proud to be a Coursera student. The instructors presented the course in a practical way. Thank you.

This course is a great first step into the world of IT. This gives a solid base knowledge to build from to start a career and I'm happy I decided to take the course. Would definitely recommend to anyone just starting out or someone looking for a refresher on the basics.

I found this course to be informative as well as full of fun videos that were easy to understand. I also like how it asks questions during videos to make sure you understand. All around this will challenge you and strengthen your knoweldge of computers and how they work.

i got motivated with all HR or technicians and slowly without any disappointments', i had learn easy way of technical support skill , i have to thank full to all teaching staff and supporting staff in coursera .org . thank you alll , thank you for every thing in teaching

It's a great place to start whether you've learned some by on the job training or are starting from scratch. I started with learning some of this on the job but taking this course really helped me fill in the gaps in my knowledge. Cannot wait to get into the next course!

I think this would be a great start for my carrer in IT. Learnt a lot of new things that I don't know and all the instructors made all concepts so easy to understand. This is a very great experience for me and I hope it will be, for those who take up this course as well.

I was really excited about this course. Finally I have completed this course! I enjoyed this course very much. I learned many things from this course. Thanks a lot to Google for prepare this well designed course. Thanks to Coursera for create a amazing learning platform.

Excelente en todos los sentidos, considero que los ejercicios y practicas también deberían tener traducción para hacer mas fácil la comprensión de los estudiantes que no manejan el idioma a plenitud. Todo el contenido esta estructurado perfectamente y es super didáctico.

It was very nice that at this time in my life (46 years old), very old for the world of IT, I was able to learn the basis of IT from people that most of them could be have my age. Very informative and easy to digest even topics that seemed hard to grasp at the beginning.

Course is awesome and easy to understand. I had issues in the labs always. Getting connecting to the labs takes 1-2 hours and assignment will be less than 15 min. It really takes up the huge amount of time when a person is a full time working with other house hold duties

This is a wonderful course for everyone. It is simple to understand, easy to navigate and perfectly digestible for all those who desire to do the aforementioned. Thank you for putting this course together and I thoroughly look forward to continuing this learning process.

Detailed and explicit about what it teaches and where it needs to be. It is also consciously succinct where the information is not yet relevant or needed. The information is clear, and the people delivering this information are, professional, genuine, and nice about it.

I really like the pace and the content materials presented for this initial course. I love the learning aspect and the way that the curriculum was built, it makes more sense and very easy to understand. I look forward to expanding my knowledge and finishing the course!

Amazing course with a lot of really great instructors! The content and context is truly tech support fundamentals and is a great starting point for anyone that wants to get into the tech industry. Thank you both Google and Coursera for making this opportunity available!