A ton of information, broken down into short conversational instruction that were very easy to interpret and learn. Having the ability to pause any learning session and research a topic to add clarity was one of the most valuable aspects, made me feel like less of a novice.

I thought this course is great for someone who is transitioning into the IT field with little to no prior knowledge or experience. There may have been a few minor spelling errors but overall I enjoyed the course and I was able to navigate through the course pretty smoothly.

A wonderful introdution to Information Technology and support. No matter what your career goal is, web master, system administrator, technial editor, this module provides a solid foundation of understanding digital basics. . I am looking forward to the next module.

I just wanted to sat all of the instructors who taught these classes really made me feel like they were not only my neighbor but good friend as well. All of their stories were inspirational and I hope that they all continue to influence more people to learn and get into IT.

Me gusto mucho el curso y su mecanica de aprendizaje es sencilla y intuitiva, me gusta mucho como usan las herramientas para hacernos aprender mejor como WikiLabs, gracias a este curso descubri muchas cosas nuevas y espero seguir aprendiendo muchas cosas nuevas mas, Gracias

I really did enjoy this course. The subjects were broken down and explained in a way that I believe most anyone who knows nothing about computers could understand. This course has made me want to learn more and the people who put work in making this course, did a great job.

I have learned so much from this course, although I have studied in my bachelor many related subjects, but this has refreshed my information and added many more to me. I really learned a lot from it. Thanks to the instructors for this perfect methods and inspiring thoughts.

what i learnt was very valuable stuff, thanks to coursera and google, am completely new to the IT industry but after going through this course am confident i will be able to secure a good job in the IT industry when am through with this specialization. Thank you ones again.

I love that they start with the basics, assuming you know next to nothing; this matters to those of us who have not been following the latest developments in hardware, or who missed key insights about, say, binary arithmetic the first time we took a computer science course.

Great course that throughly covers the important topics & matters within the IT Support role. While this was a refresher for as I do already have the experience & wanted to get a certificate, it was well worth the time! Kudos to Google for providing an engaging experience!

I enjoyed the course and learned a lot from it. The content is well organized and focused on practical situations. This is an excellent course especially for professionals, The instructor is great, explains the material clearly.

Thank you instructor, google, and Coursera

The Technical Support Fundamentals course exposes a person's ignorance. When you successfully go through this course, you will learn that there is more to IT than what you knew before taking the course. Thanks Google for organizing this course. It has been helpful so far.

Having very little technical knowledge, I found this course was very informative and user friendly. I found the instructors kept me interested and excited about a career in information technology. I'm looking forward to starting the next course and furthering my education.

This was a really good introduction to a subject that was unfamiliar to me. I work full time, but I found it easy to fit in to my schedule. The videos were helpful, and the pace of the course was not stressful. Thank you for offering this course to a novice such as myself.

This is a great course for people who already are into IT or people who are not. I have been building websites for fifteen years and I learned a lot about issues that I have experienced. Also, it is a great way to introduce other operating systems people have never used.

I didn't know what to expect when I started this lesson but along the way I realized how important the fundamentals are. I feel more confident going into the next lesson and seeing the instructors go more in-depth into the IT role with real life scenarios. One step closer!

Great course! Very well delivered in manageable chunks by lots of different people. Mainly video based, but there is lots of supplemental reading too, which I strongly recommend you do. It's a six week course. If you apply yourself, as I did, you'll finish it much quicker.

It's actually a very good initiative from Google.This course can provide good basic knowledge.But some topics are not in detail.You have learn from external resources.The instructors are industry experts.So it's a great thing to learn from them.Overall experience was good.

This is a very interesting and useful course for the beginner who doesn't have any knowledge or little knowledge about IT. All the instructors were so knowledgeable and tried to give the basic things that we need to learn as a beginner and also all the content is so good.

I finished this course much faster than I expected and it was because I enjoyed the content. Even if I never find a job based on this certificate, I gained very helpful knowledge that can help me to become more confident in my daily interaction with computers and software.

this course challenged me in ways I never imagined. I'm not very computer saavy and I worked hard just to complete the first course section. I've been a stay at home mom for a nearly 20 years, when most were learning computers at work, so this is a foreign language to me.

I am genuinely enjoying the courses, they are informative and aren't overbearing. Being able to review data if I need to and moving at my own pace is much more enjoyable than being in a physical classroom. Also the courses are detailed and easy to follow and to learn form.

I feel like I learned a lot, all the instructors did a pretty good job at not just sounding like a drone reading a script. I like the video/transcript interface as I am a visual learner so being able to hear them and follow along with the texts worked well for me I think.

It is very informative and gives you a simple entry piont into IT, while leaving with a hunger to dive deeper into the intricacies that connect everything together. A definite must for anyone wanting to know more about technology and how it fits with our everyday lives.

This course was a good place to start. I would recommend supplemental study notes for some of the main points of the course. I had a hard time taking notes and keeping up with instruction. Thank you for the dialogue at the bottom. That was what saved me in most cases.