I really enjoyed this course. Thanks to Google for providing this course. Learnt a lot from this. i will definitely use the knowledge gained to improve my skill as an IT Support Beginner.

I'm happy to learn on Coursera every time, and this course content has really delivered up to standard contents, the lectures, assignments, class works and lab sessions were all on point!

I studied computer science on and off for 4-5 years, and this course helped me understand binary and allowed me to see how Linux work on a basic level. Very easy to understand and follow!

informative while make learning fun and much easier, the instructors are awesome and their stories are very inspiring. I like it and will go ahead with the next course of the certificate.

While nervous going into it, even though I have over a decade of personal computing and technology knowledge, they ease you into the program and teaching methods so it's not overwhelming.

Recommended for anyone works in the IT industry. The course lays very good foundation for learners.

Especially when you get to learn to resolve your own IT issues without troubling others.

the classes were straight and to the point. no filler and all the information needed to achieve Technical Support fundamentals. I can't wait to take more classes and expand my knowledge.

This is the BEST platform ever to learn Deeply about IT and technologies, awesome

i really appreciate the staff and thank you to all of you to bring my up on this stage.

thank you so much

Taking this course was an interesting journey for me. It opened my eyes to what it entails to offer IT support and it increased my curiosity to know more about computer and how it works.

This course is packed with relevant skills every IT support technician needs to succeed in their career. It exposes you to areas you never thought were part of your role as a specialist.

It's exactly what I looked for. Perfect clarifying of the difficult things, good balance in the capaсity of the presented information as for the first step in IT. My respect for the team

It's an excellent course for someone who wants to understand the fundamentals of IT support and start a new career in IT. You'll reach customer skills, networking, Troubleshooting etc..

If you are transitioning to the tech industry and confused on where to start from, this is definitely resourceful. It is pretty basic and quite impactful. Thank you for this opportunity.

It was good, there was some tiny details that were out of date but over all that won't change that this is a great course and quite literally a fundamental in getting a foot in the door.

I really enjoyed the course and it set a great foundation for me to have a basic understanding of the other aspects of technology and will help me better understand the next few courses.

I appreciated learning the history of how malware (and antimalware) developed. I had heard many of the news stories from a high-level view but did not have a nuanced understanding of it.

to be honest this is one of the best online course I have taken so far! very much to the point - this course really takes you to the point to kick start as in an IT career. Thank you all

A great course for beginners in IT . It shows how the google is at providing knowledge through courses.

Now i am a fan of google courses and i will walk through their most of the courses.

This course has really added to my knowledge in IT Technical support but I learnt a totally new things under the customer service relationship. Am happy to be identified with this course

This module was amazing because the real Googlers gave very concise and clear lecture of basics of computer and network. I'm really excited to take the rest of the modules in the course!

Very easy to understand. I have tried many times to learn by myself but something about this content made me finally stick with it! I am looking forward to what my future will bring now.

Love the fact this course covers so many aspects , and keeps it interesting by having new faces for each lesson. Easy to follow , short and precise information makes it easier to learn !

Great introduction to this certificate. Learned lots in the process. Most of my computing knowledge is self-taught so it was nice to have a the fundamental basics taught more formally.

I learned a great deal in this course. Please review the Quicklabs instructions especially for LINUX and connecting to the VM. The connection instructions seem like they are outdated.

This course was a great overview of the IT world. I enjoyed the assessments where I was able to login to the VM and complete tasks. The instructor videos for each week were helpful too.