I like the flexibility, that I can go at my own pace; this counts when you have two jobs and your elderly parents to care for and want to reach your personal goals.

While i have experience in the IT field already, it is always good to go back to the basics. Much has changed since my last training that is covered in this course.

Plenty of very useful info presented in a concise and easy to absorb fashion. Thank you for your work everyone at Google and Coursera that made the course possible.

I'm having a great time with this course thus far. Easy to understand, convenient, and full of lots of useful info in the field for beginners and advanced learners.

As a non-IT person my experience about the programme was like exploring a new world which can open new prospects for me if I choose to further enhance my knowledge.

As my first course, this made me really inspired onto finishing this overall course to get a certificate and to be able to learn more about networking and the like.

Great overview of fundamentals and spectrum of services required in IT support services roles. Looking forward to diving deeper into these topics in future courses.

this one is awesome!! not only how to assemble PC , but also I know hot to avoid the risky accident.!

and now I known what DDR , SSD , CMOS etc., is refer for :D

I really enjoyed this course! The videos were fun and informative to watch and the course materials and quizzes have given me a great foundation to move forward on.

This course is a great introduction to the world of IT! The material was great, the lessons were meaningful, and the assignments had purpose! I highly recommend it!

Best course I have taken, even better than my college courses. Very organized and complete with information, terms, lectures and extra reading materials. Wonderful!

The videos are a great learning tool . I like that you can down load the text as well as videos. The supplemental reading is very useful. Cant wait to learn more!

This course has refreshed and opened up the drive to learn more about computer and its operations. Thank you Google. I am so grateful and I will not stop learning.

Very well produced. With nice content, and great people sharing their experiences.

These fundamentals create a good basic knowledge, adding some curiosities to it.

The content i so engaging. I'm amazed at how much i've been able to learn in a short time, I'm really looking forward to finishing the rest of I.T support courses.

Well explained course material. very helpful in understanding the working of a computer and preparing me in my journey towards becoming and IT support in future.

Alhamdulillah , I am so great full , i am ready for the Next Certification. i recommend this certification toi everyone interested in it filed, God bless you guys.

Es increible las habilidades y conocimiento que adquiri en este curso, quiero seguir aprendiendo acerca del soporte de ti y todolo que puede hacer un especialista.

This course was really good. It covered tech support fundamentals in a challenging but understandable way. It filled in numerous gaps in my overall tech knowledge.

Iam planning to take more course related to IT industry as an entry level before I move on to a different path of management. OR maybe I can venture in programming

Hi dear

 I successfully completed this course but I can not get it certificate. I verified my ID several times but again I could not get my degree. please guide me.

HIGHLY RECOMMENDED FOR THOSE WHO DO NOT KNOW MUCH ABOUT IT AND WANT TO LEARN THE BASICS AND PRINCIPLES. AS WELL AS OBTAINING A CERTIFICATE AT AN INEXPENSIVE PRICE.

The course is excessively standard and I rate it extremely high for all IT enthusiast. Learning made easy. Thanks to Google for making an awesome course like this.

Great course for beginners, still had valuable information for people who have already worked in the field. I'm glad i took it, and got some valuable information.

This was a good refresher of the basic of Technical Support. It was simple precise, easy to understand, and hands on with lecture notes. I would highly reccomend.