Well structured content that is easy to digest. Explained by Google IT Professionals who are easy to understand and relate to. I enjoyed myself and learned a lot.

This was no cut-throat course! There were so many opportunities to learn and grow at my own pace with opportunities to try again if I didn't understand a concept!

This is a great foundation course . As a relatively new IT support professional, this course boosted my self confidence . I am looking forward to the next course.

I think this was a very good overview of the general IT business.

It gave me a pretty good idea of what it is about and what I should expect to see ahead.

Good job.

I'm so happy and pleased with the Materials ,Instructors and the way they deliver the lectures.

Proceeding to study more and keep climbing up the ladder.

Love Tech!

Really easy to understand and get it done really quick. As long as you understand the subject being taught and as well being focused on getting the 6 weeks done.

I understood all the necessary components and I am really glad for this course. The instructors explained very well and i was able to understand. Thank you Google

It was an amazing and fantastic joerney, learned a lot about networking and I didn't have to be in the university. that's to take the time to craft this material.

I learned a ton even though i've been in a tech position for 2 years. This course should be a requirement for anyone trying to break into a tech career. It's gold

It covers everything on what IT support specialist including how to write a better resume and how to be shine during interview. Customer Service and documentation

A great intro to the field of IT. It opened my eyes to so many things I want to learn. I'm excited to continue towards this IT Support certificate. Thanks Google!

I am grateful to Google and Coursera for their effect to make people like me who have come from poor background better. I liked the course and I have leant a lot.

This course is very important to go back to the basics. Basics that we need to look back to make sure that we are still on the right path of growing as IT supoort

A great intro to the field. Mirrors the same things that I went to school for so if anyone has doubts, this does get your feet really wet, I'd say your knee even.

I love the the way this certificate is set up to build a foundation in IT and use problem solving skills to help the everyday work force involved with technology.

The course was great. I really enjoyed the course and learned a lot from this course. I hope the skills I have earned from this course will help me in the future.

I think this was pretty great for people first getting into IT, or for people wanting to brush up on things they already know, at least for me that's how it felt.

This was a challenging course. It showed me different ways of looking at customer service. I enjoyed this and would love being an face of success for this course.

Great great place to start if interested in IT. goes over all the fundamentals without getting too "in the weeds". If you are a beginner, I suggest starting here.

Highly educational in helping we beginners to grow in understanding basic IT.Thanks to the folks at Google,Coursera ,Qwiklabs and all others for this opportunity.

A very good introduction to the world of IT for newbies like myself. I have more of an idea of which direction I would like to take my I.T skills to next. Thanks.

This course enables me to learn the support fundamentals and the process of giving technical support, handling client or customers that can I apply in the future.

Absolutely involved, engaging information about the fundamentals of IT. It was a joy to blast through all the material, and I cannot wait to start my next module!

it's a opportunity to know more about IT fundamentals and key words that we might encounter in our daily life or even doing some refresh for what we already know.

Good Experience knowledge for all beginners from any background. So COURSERA is an online tools or mediator who can help people like me. A big THANK YOU COURSERA.