JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
SA
Jan 19, 2021
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!
By Julio C
•May 20, 2022
It was a great foundational course. I look forward to taking the rest of the courses in this IT Support Professional Certificate.
By Dr. S I
•Nov 16, 2021
Comprehensive video lectures and illustrations.
I highly recommend this course for anyone wanting to start a career in IT support.
By Abdus S S
•Nov 15, 2021
It was fun and pretty easy to learn about IT because of the amazing Faculty of Google. I would like to thank Coursera for my aid.
By Jorge R
•Oct 5, 2021
Muy buen curso, me permite conocer como funcionan la cosas y porque usamos la tecnología para resolver problemas de la vida real.
By Robert R
•Sep 23, 2021
This course took many complex ideas and made them more digestible for me. Very easy to follow, just do the work and the readings.
By Derek H
•Jul 6, 2021
More engaging than any class I physically had to attend or many other websites that offer learning content! Absolutely love this!
By HAMED A A
•Jul 3, 2021
It was an excellent course, from which I benefited from a lot of information and skills that I did not have. Thank you, thank you
By Anthony Z
•Jun 8, 2021
This was a great educational course on IT Tech Support. I learned great useful material from this course. It was worth the money.
By Mark N
•Apr 29, 2021
high quality videos, clear details of intructions, step-by step assignments. These make great learning experiences. Thanks a lot!
By Mohammed A
•Apr 28, 2021
This is a very informational and easy course I recommend for people trying to get some extra knowledge or beginner advice for IT.
By Michael B
•Apr 23, 2021
The coursework was easy to understand and kudos to all of the people who put this coursework all together. On to the next course!
By N R P
•Apr 9, 2021
it is a very amazing course, I learnt all the fundamentals of it support.
thank you google and coursera for offering this course.
By Carlos V
•Mar 19, 2021
This course seemed wonderful to me. Although it is an introductory course to IT, it is very enriching and practical.
Thanks a lot.
By Bryan B
•Feb 20, 2021
Really a perfect course. Every bit was engaging and even though I have worked many years in IT I have learned so much. Thank you.
By Hector A S J
•Feb 3, 2021
This course gave you alot in depth about what the IT support role will do and especially the labs that gave you hands on training
By AAKASH V S
•Jan 26, 2021
anyone who take these course understand the basic fundamental of technical support and troubleshoot them too. It is worthy course
By Dr. P S
•Jan 24, 2021
it is a wonderful experience thank you very much google team.
please change my name in certificate as Dr. SAI PRASHANTHII GOVUMONI
By James R
•Jan 3, 2021
Great introductory course to IT Support and what we will be learning more of going forward. The videos are well done and helpful.
By mohammed s
•Dec 23, 2020
Very much informative and explained everything in simple and easy to understand way. also, the online lab sessions were very good
By Alex M
•Nov 28, 2020
I have really enjoyed the whole course, from the instructors to the materials. Thank you for sharing with me the great knowledge.
By Vane D
•Nov 25, 2020
great job to all the staffs and instructors. The course was very informative and easy to understand. God bless you all.Thank you!
By Shikhar S
•Nov 7, 2020
Great informative and practical course. Despite being a CSE undergrad ,I had learnt a lots of basic small things from the course.
By William H
•Oct 9, 2020
This course is great. It is really hands on and they do a great job of trying to keep you motivated to complete what you started.
By Kelly R
•Sep 30, 2020
I thoroughly enjoyed this course! Kudos to the instructors who did a great job motivating me to continue pursuing a future in IT.
By Deysy A R
•Sep 20, 2020
It's very usefull and good to apply in daily life, I am trying to get a job in IT in America, so this course helps me to do that.