JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
SA
Jan 19, 2021
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!
By G‘aybullayev M Y
•Jul 30, 2020
Very cool! I would like to thank the project organizers and the Innovation Technology and Strategy Center (Uzbekistan) on Coursera.
By Carlos C E
•Jun 30, 2020
Es un curso muy completo y se dan a entender muy bien los conceptos y la información que se quiere transmitir a lo largo del curso.
By xOverSprayUrFace “ x
•Jun 28, 2020
Easy to understand and great course flow. I suggest going through the entire course and skimming through what you are confident in.
By JERARD A S
•Jun 17, 2020
I found this course to be very helpful. I really enjoyed being introduced to VM's. This feature helped me narrow down my path in IT
By Ahamed A K
•Jun 8, 2020
it was very good course, excellent teachers who could imparted good lectures giving light to the sufficient and area of the course
By MANOJ R M
•May 24, 2020
A very nice course with great concepts and great faculty. I suggest this to everyone who loves to work as an IT SUPPORT SPECIALIST.
By Lawrence K
•May 23, 2020
Great overview of IT support industry. I especially enjoyed the ending part about problem solving mindset & mock interview process.
By John c
•May 19, 2020
Good course. I knew a lot of it, but some of the things about dealing with users and troubleshooting strategies were very helpful.
By Chaz F
•Apr 20, 2020
Very informational. I learned a lot, it was a great refresher course as well as learning new things as well in terms of networking.
By GIVANNI H
•Mar 31, 2020
This course was great. I learned so much in the time that was conducted to teach the material. I look forward to the other courses.
By Bonnie A S
•Feb 26, 2020
The course was extremely information and it was taught in a easy to understand manner. Looking forward to the next course. Thanks
By Douglas G M
•Feb 22, 2020
Amazing course, very explained and easy to understand information. It surely added a lot to my knowledge in Information Technology.
By Eduardo D O
•Sep 20, 2019
Learned a lot of useful information with this course, i specially found the customer service interaction scenarios very insightful.
By Ryan j p
•Aug 29, 2019
Great learning platform and incredibly easy to follow with the guidance of the instructors. I am excited to move on to next course.
By Elena
•Jul 22, 2019
Enrolling in this course was one of the best decisions I've ever done! Learned so much and gained so much confidence along the way!
By Mario E
•Oct 24, 2018
Un curso básico pero muy recomendable ya que se tratan muchos temas en la introducción al soporte en tecnologías de la información.
By Hiral T
•Sep 12, 2018
Its Just Amazing . I personally being an IT person didn't knew many things which i came to know through this section of my course .
By William S L
•Feb 6, 2018
Very good information and easy to learn even if experience is limited. Great general knowledge on the basics of how computers work.
By Matthew W D
•Jan 28, 2018
The course is presented in an easy to follow and understand format and gave you all the tools needed to complete the required work.
By Miguel Á D D
•Oct 9, 2024
Excelente curso donde puedes aprender todos los fundamentos del soporte técnico de la mano de los mejores profesionales de Google.
By Bhuvan C
•Aug 24, 2024
This Course covers Everyting needed for having the fundamental understanding of computer and its system without any complications.
By Christopher W
•Jun 18, 2024
This helps with at least gaining knowledge when it comes to Google IT and while its not CompTia its a foot in the door for Google.
By Farooq I
•Jun 15, 2024
This course gives a wide overview of technical world and I loved it. All the Google instructors are super nice and great teachers.
By Idrissi M
•Mar 2, 2024
I enjoyed the course and felt it was easy to follow. The videos provided a great way to learn, not isolating the info to text only
By Darius N
•Sep 11, 2023
This course really means everything to me
Thank you coursera thank you google for this great opportunity,
I'm sincerely grateful.