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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

SA

Jan 19, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!

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5901 - 5925 of 10,000 Reviews for Technical Support Fundamentals

By Deepika A

Aug 23, 2023

Great experience in learning fundamentals on technical support, materials provided are very useful. Looking forward to learn more.

By Onyedikachi G

Aug 1, 2023

I really love this course. The concept a well explained in details with assessments to measure your understanding. Nice one Google

By Nuno S (

Jul 6, 2023

Very good introductory course for IT, mostly for beginners but still a good reading for the experienced or reminder. Recommended.

By Deleted A

Apr 15, 2023

Great course, I would say it needs better content on building your pc with a more robust and complete simulator like Test Out has.

By Erik P

Jan 8, 2023

Very basic information on IT, however, if your completely new to the field this is an excellent start in understanding what it is.

By GOLDEN S

Oct 3, 2022

This lessons are very useful for me. It help me how to speak on people, build my confidance, and prepare myself as an it support.

By ScShepard

Sep 24, 2022

I understood all the information in this class. I am thankful that options like this are avalible for anyone to take advantage of.

By Albary Z

Sep 11, 2022

Awsome course! for starting a career with some or with no experience at all. Great teachers with good understanding explanations.

By Alie K

Aug 16, 2022

I have learned a lot of fundamental technical concepts and I storngly belive that these concepts will help greatly in the future.

By Jay T

Jul 26, 2022

i like the way it is structured to give you breaks . Meaning it is broken up in manageable time slot for you to consume and think.

By Aaron H

Jun 19, 2022

Very solid course that kept my ADHD mind engaged and am hungry to learn more and for giving me a sense of directiong in my future.

By Gentjan T

May 15, 2022

Beautiful first course, very very detailed and straight to the point. I learned quite a lot and looking forward to the next course

By Surbhi S B

May 5, 2022

This is a great course . I learned lots of new things inthis course . this course made for every one for beginer to advanced level

By Giovanni F

Mar 6, 2022

A lot of helpful information here and the videos also help out with understanding further what the lesson is attempting to potray.

By Tejas B

Feb 4, 2022

Thanks for share step by step knowledge for IT Support. It will really help to grow in corporate life.

Thanks for all your guidance

By Paolo A

Jan 24, 2022

Really well laid out, the lectures were well put together and not patronizing for someone new to computers, thoroughly enjoyed it.

By Patr?cija J

Nov 25, 2021

I loved this course - everything was well explained and gave lots of information as well as the opportunity to learn more myself.

By Israaeel H

Oct 6, 2021

My review is that before this course i knew nothing about IT AND WAS SCARED of this course support but now i have a passion for IT

By Jayson C

Oct 5, 2021

It was a great course to learn the foundations of information technology and the many aspects of a computer, components, and such.

By Yvonne S

Sep 19, 2021

This was a very nice course. I learned so much and it is good for somebody that has no knowledge the information is so accessible.

By YUSSIF A

Sep 18, 2021

TECHNICAL SUPPORT FUNDAMENTALS IS REALLY A COURSE WHICH HAS GIVEN ME THE CONFIDENCE THAT, I CAN PURSUE IT AS A NEW AREA OF STUDY.

By Maria P

Aug 16, 2021

This course felt like a fresh start! I leaned so much basic stuff that I know I will use in any IT job I will want to follow next.

By Martin C

Aug 11, 2021

Excellent course for IT introduction, I was able to learn a lot of new information that will help me on this new career.

Thank you,

By William S

Jun 7, 2021

I absolutely love how the information is taught. Its very interactive and engaging. I never felt like i was in a boring classroom.

By ali a e

Jun 5, 2021

i enjoyed this course. i got a lot of knowledge got introduced to the basics of the field of IT. also the instructors were amazing