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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8551 - 8575 of 10,000 Reviews for Technical Support Fundamentals

By David C

Jun 5, 2020

Great introductory to specific areas of technology. Can also be used as refresher for interviews.

By Oluwanisola J D

May 28, 2020

Been interesting and engaging so far without overwhelming me with too much information at a time.

By Adel M

May 26, 2020

Too much information in easy way. A great effort is providing from the instructors and management

By MAHAPUTRA H

May 25, 2020

It's a really helpful course for someone who's really new to IT world. The backbone of IT itself.

By Lipson T

Apr 30, 2020

For the beginners who aren't knowledge about IT. Take this course it will build your foundation.

By Mustaafah M

Apr 3, 2020

This course was awesome learning different things about IT and what it is was definitely helpful.

By Jannderson O

Apr 3, 2020

É um excelente curso da área de TI conteúdo de forma clara,fácil entendimento e muito atualizado.

By Omeha

Mar 15, 2020

grandioso curso, el temario super facil y sus cuestionario faciles. Gracias por la certificacion♥

By Randy S

Mar 7, 2020

This is a great program that offers flexibility and tons of knowledge at a very affordable price!

By Tewodros K

Jan 24, 2020

Awesome both in content and quality. It is practical and to the point. I was enjoying the course.

By Sigrid

Dec 24, 2019

I had a great experience doing this course, I've learned the basics and now I want to learn more.

By Sergio A L F M

Nov 8, 2019

Fun and informative course, things are easy to learn and the supplementary reading is insightful.

By Deleted A

Oct 17, 2019

Achei excelente essa introdução, ele conseguiu inserir muita coisa sem deixar confuso ou difícil.

By Gehad H

Sep 28, 2019

It's a really good course. As it starts with the basics, which helps a lot in learning progress .

By Miguel R

Sep 6, 2019

Great course. I learned a lot of helpful IT info that I will use throughout my daily life/career.

By Rafael M H

Aug 20, 2019

Easy to follow course. Good information. Good labs and challenging tasks. Very glad I got started

By Jonas' P

Aug 1, 2019

great instructor!! very easy to follow, and understand. kept a good pace, and was very relatable.

By Korshikova N P

Jun 4, 2019

Great course. So much usefull information in simple and inderstandable form. Thank you very much.

By Ingrid R

Mar 7, 2019

This course has been really information filled and easy to understand to get started learning IT.

By Tieare H

Sep 19, 2018

Very informative and a great way to learn w flexible hours to attend class. who dont love google!

By jared h

Aug 19, 2018

They do a very good job of taking you step by step along the way could not have asked for better!

By Satya T

Apr 26, 2018

Very nice, learn a lot from this course. It's the basic foundation to be an IT support specialist

By Elson M

Apr 6, 2018

Very steady pace. Material matching almost very, if not, completely thorough with the assessment.

By Jeanny B

Mar 20, 2018

I relearned concepts that I had forgotten, and it was great to learn from the comfort of my home.

By John W D

Mar 15, 2018

I learned a lot. I was very happy with how the course was laid out. Well done. Clear and helpful.