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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8601 - 8625 of 10,000 Reviews for Technical Support Fundamentals

By Syed H A

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Mar 20, 2022

All the material is good in this course but i feel like the role play can use some improvements

By Onukaogu K O

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Mar 15, 2022

I really enjoyed this learning process and I look fort taking other courses as soon as possible.

By Carlos R

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Mar 3, 2022

A great course to get you started if you are looking to learn about technology and the IT field.

By Patrick H

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Feb 13, 2022

I really liked the course was very helpful for getting a good foundation for whats to come later

By Fazza D R

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Feb 12, 2022

easy to understand, the instructors are amazing. love this course. moving forward to next course

By Ashley E

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Jan 23, 2022

Relevant information explained in a way that's easy to understand and very engaging instructors!

By Jay T T

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Jan 20, 2022

Very great at teaching you the basics of It Support. Definitly looking forward to learning more.

By Steve T

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Jan 20, 2022

I think this lays out the ground work very well and is a good step into coming to the IT world.

By kary123enator

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Jan 18, 2022

excellent course.Iit gies a clear understanding of basics of computers ,hardware and networking.

By ياسر ا

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Jan 7, 2022

I learned a lot during this training program Thanks Google and Kyocera Thanks to all my teachers

By Raden M R W P K A

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Dec 21, 2021

This course is amazing and being able to help me to improve my hardskill as well as my softskill

By Rozeena M

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Dec 10, 2021

A very good course for begineers to understand about IT and help to decide which path to decide.

By Sarosh F

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Dec 8, 2021

This course made my basics clear about the fundamentals, now looking forward for the next course

By Hà T P

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Oct 24, 2021

Extremely helpful course, thank you to everyone who dedicated themselves to building the course.

By Mindy T

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Oct 9, 2021

Great course. I learned many new things that I had not known even having had a background in IT.

By NILAY P

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Sep 15, 2021

Thanks for Providing this wonderful course this helps me to strong my basics in Techincal Of IT.

By MICHELE W

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Aug 23, 2021

thsnk you for the opportunity and i will tske what i e learned to apply it to my IT profession.

By Vladimir P

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Jul 19, 2021

Thanks Google for making IT courses easier and available for wide range of self-paced learners.

By JAMES A P

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Jul 13, 2021

I fully enjoyed the course and I am going to push on through the next five courses. Well done!!!

By mark c

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Jun 30, 2021

everything was easy to understand and i may be able to communicate it better to my grandchildren

By Chidoka E

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Jun 22, 2021

Eye Opening to the world of technical support..I cant wait to extend my knowledge in networking.

By Bryan S

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Jun 21, 2021

It was an awesome experience for me especially the lab part. Great job Coursera and Google team!

By Ogheneruemu V

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Jun 5, 2021

The whole experience was electrifying. Great instructors! Amazing course work. Fun and detailed.

By TheFreedomFucker

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Jun 4, 2021

Real great and easy to understand course,eaven for someone who dnot have previous touch with IT.

By sanju K

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May 25, 2021

Basic Entry Level introductory course, picks up on each topic is very easy in interesting manner