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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8651 - 8675 of 10,000 Reviews for Technical Support Fundamentals

By Mohammad F

Sep 3, 2020

really take deep into some introduction aspect and well written course. Beginner recommendation.

By Patrick G

Aug 26, 2020

It was laid out and paced very well and had great content that was easy to understand and grasp.

By Maundrey W K

Aug 24, 2020

The quality of this course is superb and is delivered with the highest level of professionalism.

By michael R

Aug 10, 2020

excellent foundational course for IT support. Engaging videos and applicable content and testing

By Jordan A

Jul 28, 2020

Such an amazing experience. Had a lot of fun learning new things and I'm excited for the future!

By Phlar G

Jul 23, 2020

So far I'm having a great time and await fora more challenging experience as I get further along

By winner b

Jul 21, 2020

I think some problems in network test questions,why the car isn't thing?lot didn't include car ?

By Sunil M K

Jul 17, 2020

It is a good course with really good content for a person who wants to start in the field of IT.

By Emilio J G T

Jul 16, 2020

Excelente curso introductorio a tenido TI, debiera ser realizado por todo técnico de institución

By Md. M H

Jul 2, 2020

I really liked the course mentors!! Their approach to each topic is wonderful! I wish them good.

By Kevin M

Jun 21, 2020

It's my first course in Coursera and I really enjoy the content, well explained and great tools.

By Anthony D

Jun 14, 2020

Very Positive , Makes you feel comfortable with what ever your level of experience is or is not!

By Nathaniel D

Jun 7, 2020

Fantastic course! One of the easiest learning experiences I've ever had, can't wait to continue!

By DAVID P

Jun 5, 2020

Great Course. Even though i was familiar with most of the subjects. I learned a great new stuff.

By jeffrey S

Jun 3, 2020

This is a very well put together class I appreciate it having instructions for chromebook users!

By Mohammad F M S

Jun 1, 2020

This course is the closest any course can be to a real world world old school course.. I love it

By Abdelrahman H

May 30, 2020

This Course helped me settle on pursuing an IT career. I am eager to complete the whole program.

By Francisco Q

May 29, 2020

Very good entry level fundamentals needed to understand the computer IT world. Well recommended.

By Maria C

May 29, 2020

This course had all the detailed information for a beginner who is interested in the field of IT

By Sanket S

May 20, 2020

couresrsa make a platform to learn more and more form home, it best sourse to make a acheivement

By Ahmed Y

May 16, 2020

very resourceful course in multimedia and supplement and i will going to finish the whole course

By Michaela H

Apr 22, 2020

A fun way to get started in a much simpler less time consuming format than a classroom at school

By Paulina L I F

Apr 20, 2020

Very well explained in a beginner-friendly way. I'm very excited to continue on with the course.

By allan d d

Apr 19, 2020

I liked this course a lot was a great brush up on things learned before as well as some new info

By Nadieh F

Mar 23, 2020

Very interesting course and gives you a great start to know more about technology and computers.