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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8626 - 8650 of 10,000 Reviews for Technical Support Fundamentals

By Trevor H

Apr 6, 2021

very informative and looking forward to learning more now that i have a basis for what’s to come

By Sarah F

Mar 28, 2021

Thorough lessons for everyone - you need no prior knowledge in order to understand the material.

By Robert H

Mar 24, 2021

This course is very clear with lots of information for beginners. The instructors are top-notch.

By Thomas S

Mar 1, 2021

This course will improve my day to day use of my technology as well as my occupational workflow!

By Krupesh M

Feb 28, 2021

Amazing course very informative to all users with little to no experience with technology skills

By PERINBA E

Feb 27, 2021

Its more interesting and it gives more knowledge with customer support and all techinal support.

By Kavindu H

Feb 26, 2021

it is a really good course . i learn lot of new things , it help my university studies as well .

By Justus B

Feb 23, 2021

This course was really goo din refreshing my computer knowledge before going on to bigger things

By Lokson I

Feb 22, 2021

Thank you for your training. I learned more about IT Knowledge and information in this training.

By Stephen B

Jan 31, 2021

This course tought me alot about different forms of technology and I appreciate all of the help!

By Bohyun K

Jan 24, 2021

This course is super good and helpful to get to know the basic skills & knowledges of IT supprot

By Jubaer R

Dec 29, 2020

Awesome!! I didn’t think think this course would be tgis much effective. I am great full to you.

By darrin a

Dec 9, 2020

This was a great review course. I was A+ certified 10 years ago. This was an excellent review.

By Abdullah b K

Dec 8, 2020

This was a very interesting course. I got to say that I learned more here than at my university.

By Vivek k

Nov 30, 2020

It was Really Exciting and made be curious and boost me to learn more about computers deep down.

By Wayne B

Nov 5, 2020

Great content, amazing and detailed descriptions of the expectations from your future employers.

By Rodelie R

Nov 4, 2020

This course covers all information that I can think of on Technical Support. I really enjoyed i!

By Santiago C

Oct 7, 2020

Muy recomendado, para todo aquel que le interese el tema puede hacerlo para introducirse al area

By LUIS A T Q

Oct 4, 2020

Excelente manejo de la información y de la transmisión de enseñanza. Muy practico e interactivo.

By Danie B

Sep 28, 2020

Easy to follow along with! Also they did a good job of making it fun and keeping your attention.

By Marcos P G

Sep 28, 2020

I am really impress with the course quallity and the resources and skills it discuss, thank you.

By Kalpesh s

Sep 21, 2020

Course is awesome for beginners as it covers all the basic concepts.

I really enjoyed the course.

By Guido F

Sep 16, 2020

Start from the really basics things, perfect for somebody interesting but without any knowledge

By Patil R N

Sep 12, 2020

Best course for bigners to step in IT support It gives best understanding with great knowledge

By OKEZIE C V

Sep 11, 2020

Thank you for this opportunity, this course has been wonderful and the journey so far worthwhile